Decision search
Your search has 54735 results
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Central Bedfordshire Council (25 003 930)
Statement Closed after initial enquiries Housing benefit and council tax benefit 30-Jul-2025
Summary: We will not investigate this complaint that the Council mis-advised the complainant about making a new housing benefit leading to rent arrears. This is because there is insufficient evidence of fault by the Council.
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Transport for London (25 004 290)
Statement Closed after initial enquiries Parking and other penalties 30-Jul-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because it would have been reasonable for Mr X to appeal.
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Milton Keynes Council (25 004 670)
Statement Closed after initial enquiries Planning advice 30-Jul-2025
Summary: We will not investigate this complaint about the quality of the pre-planning application advice given to Mr X by the Council. We are unlikely to find fault in the Council’s actions. Mr X also complains about the way the Council dealt with his planning application. All matters relating to the planning application are outside our jurisdiction. This is because he has already appealed to the Planning Inspector.
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Coventry City Council (25 005 066)
Statement Closed after initial enquiries Child protection 30-Jul-2025
Summary: We will not investigate this complaint about reports that the Council provided to the courts. The law prevents us from investigating anything that has been subject to court proceedings.
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Isle of Wight Council (25 005 067)
Statement Closed after initial enquiries Council tax 30-Jul-2025
Summary: We will not investigate this complaint about Mrs C’s liability for Council Tax and the way the Council has managed her account. This is because it would be reasonable for Mrs C to use her right to appeal to the Valuation Tribunal, and there is not enough evidence of fault otherwise to warrant us investigating.
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Gloucestershire County Council (24 022 535)
Statement Upheld Special educational needs 30-Jul-2025
Summary: We will not investigate this complaint that the Council delayed carrying out an Education, Health and Care needs assessment. The Council has accepted there were delays connected with a shortage of educational psychologists. It has now agreed to suitable remedies.
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London Borough of Bexley (24 022 941)
Statement Closed after initial enquiries Commercial and contracts 30-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s support for tenants living in her property because there is no worthwhile outcome achievable. Further, it is reasonable for Ms X to take court action in relation to any rent arrears or to obtain vacant possession.
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London Borough of Wandsworth (24 023 500)
Statement Closed after initial enquiries Disabled facilities grants 30-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s assessment of the adaptations she needs to meet her medical needs. This is because there is insufficient evidence of fault to justify our involvement.
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Maidstone Borough Council (25 000 603)
Statement Upheld Other 30-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council discriminating against him due to his disability when he tried to appeal a penalty charge notice by failing to make reasonable adjustments. This is because an investigation would not lead to any further worthwhile outcomes as the Council has already provided an appropriate remedy for the fault accepted.
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London Borough of Hackney (25 005 232)
Statement Closed after initial enquiries Refuse and recycling 30-Jul-2025
Summary: We will not investigate this complaint about missed bin collections. This is because the number of missed collections in the 12 months before Mr X complained to us are not significant enough to warrant investigation.