Decision search
Your search has 54634 results
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Kirklees Metropolitan Borough Council (25 000 573)
Statement Upheld Assessment and care plan 07-Sep-2025
Summary: A care home, acting on behalf of the Council, acknowledged an initial oversight in having a bathing/showering plan in place for Mrs Y before the complaint came to this office. It verbally apologised to her daughter and took action to remedy the situation. There is no further remedy required from this office. There is no evidence to show the care home delayed seeking medical assistance for Mrs Y.
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London Borough of Waltham Forest (25 001 382)
Statement Closed after initial enquiries Allocations 07-Sep-2025
Summary: We will not investigate this complaint about Housing allocations, banding and housing benefits The complaint is late and we have seen no good reason why Miss X could not have complained to us much sooner.
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Southend-on-Sea City Council (25 001 667)
Statement Upheld Homelessness 07-Sep-2025
Summary: Ms D says the Council has provided unsuitable temporary accommodation. I have upheld the complaint. The Council has agreed to pay ongoing monthly redress payments until Ms D is suitably housed.
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Derbyshire County Council (25 002 027)
Statement Closed after initial enquiries Child protection 07-Sep-2025
Summary: We will not investigate Mr X’s complaint that the Council refused to consider a complaint from him, or its decision to place restrictions on his contact. This is because there is insufficient evidence of fault. We cannot investigate Mr X’s complaint about information provided to the courts because the law prevents us from investigating what happens in court.
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Leicestershire County Council (25 004 568)
Statement Closed after initial enquiries Traffic management 07-Sep-2025
Summary: We will not investigate Miss X’s complaint about the Council refusing to install safety measures on the highway near the school where she teaches, and refusing to accept the current situation as a risk to her school’s pupils. Miss X’s has not brought her complaint as a member of the public so we cannot accept it. We also cannot investigate complaints from public bodies.
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Suffolk County Council (25 004 591)
Statement Closed after initial enquiries Special educational needs 07-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council delayed finding a school for her son in 2016. This is because Ms X’s complaint is late, and I see no good reason to exercise discretion and consider it now.
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London Borough of Camden (25 004 605)
Statement Closed after initial enquiries Other 07-Sep-2025
Summary: We will not investigate this complaint about a Fixed Penalty Notice for littering. This is because Miss X can raise a defence against the issuing of the notice in court.
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London Borough of Havering (25 005 237)
Statement Closed after initial enquiries Other 07-Sep-2025
Summary: We will not investigate this complaint about a ‘find your own’ housing payment. This is because there is not enough evidence of fault to warrant us investigating.
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London Borough of Barking & Dagenham (25 005 288)
Statement Closed after initial enquiries Parking and other penalties 07-Sep-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice. It was reasonable for Miss X to submit a Witness Statement to the Traffic Enforcement Centre explaining she did not receive the notice.
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Royal Borough of Greenwich (25 005 295)
Statement Closed after initial enquiries Parking and other penalties 07-Sep-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because there is not enough evidence of fault by the Council to warrant investigation.