Decision search
Your search has 54634 results
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Portsmouth City Council (25 007 764)
Statement Closed after initial enquiries Refuse and recycling 08-Sep-2025
Summary: We will not investigate Mr X’s complaint about bins and waste left out on his street. This is because the Council acted in line with its waste management policy and it is unlikely further investigation would achieve a different outcome.
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London Borough of Camden (25 002 928)
Statement Closed after initial enquiries Allocations 08-Sep-2025
Summary: We will not investigate this complaint about how the Council considered Ms X’s housing priority. There is insufficient evidence of fault and injustice to justify an investigation.
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East Sussex County Council (25 002 988)
Statement Closed after initial enquiries Alternative provision 08-Sep-2025
Summary: We will not investigate this complaint about the level of alternative provision the Council arranged for Mrs X’s son. She has used her right of appeal for her son’s Education, Health and Care Plan. The issues around alternative provision are not separable from this appeal.
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Buckinghamshire Council (25 003 071)
Statement Upheld Special educational needs 08-Sep-2025
Summary: We will not investigate this complaint about delays in the Council assessing Mrs X’s child’s special educational needs. This is because the Council agreed a suitable remedy for the distress and extra costs Mrs X incurred.
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Anchor Hanover Group (25 003 093)
Statement Closed after initial enquiries Charging 08-Sep-2025
Summary: We will not investigate this complaint about privately arranged adult social care. The legality of the contract is better considered by a court. It is unlikely we would find fault with the Care Provider chasing for fees for a service it has provided. It is unlikely we would add to the Care Provider’s investigation or achieve a different outcome.
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London Borough of Barnet (25 003 357)
Statement Closed after initial enquiries Parking and other penalties 08-Sep-2025
Summary: We cannot investigate Mr X’s complaint about a penalty charge notice because he has used his right to submit a witness statement to the Traffic Enforcement Centre. The matter is therefore outside our jurisdiction.
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Bath and North East Somerset Council (25 003 590)
Statement Closed after initial enquiries Other 08-Sep-2025
Summary: We could not add to the findings of an independent investigator who was extremely critical of the Council’s dealings with Mr F and his children. Mr F is concerned about the children’s education now their mother has removed them from school. We cannot investigate this complaint because the Council has not had an opportunity to respond.
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Surrey County Council (25 007 857)
Statement Closed after initial enquiries Other 08-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s fire authority attending his property. This is because the Council’s actions did not cause Mr X significant injustice and there are other bodies better placed to consider the issues Mr X has raised.
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London Borough of Enfield (25 008 095)
Statement Closed after initial enquiries Parking and other penalties 08-Sep-2025
Summary: We will not investigate this complaint about a penalty charge notice. There is because there is insufficient evidence of fault or significant injustice to warrant further investigation.
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Leicester City Council (25 009 509)
Statement Closed after initial enquiries Other 08-Sep-2025
Summary: We will not investigate this complaint about Mr X’s contact with the Council at one of its offices. This is because it is more appropriate for the Police to investigate Mr X’s complaint, and in any case there is no worthwhile outcome achievable by us investigating.