Decision search
Your search has 54634 results
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London Borough of Enfield (25 003 627)
Statement Closed after initial enquiries Council tax 09-Sep-2025
Summary: We will not investigate Miss X’s complaint about the Council’s pursuit of Council Tax arrears. It is reasonable to expect Miss X to appeal to the Valuation Tribunal any liability disagreement. It is unlikely we will achieve a significantly different remedy than the Council has provided for the recovery action it accepts it should not have taken.
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Bedford Borough Council (25 003 628)
Statement Upheld Safeguarding 09-Sep-2025
Summary: We will not investigate this complaint because the Council accepted it was at fault and provided a proportionate remedy for the injustice caused when it responded to Mr B’s complaint about temporary accommodation it placed him in. Further investigation would not lead to a different outcome.
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London Borough of Barnet (25 003 738)
Statement Closed after initial enquiries Special educational needs 09-Sep-2025
Summary: We will not investigate Ms X’s complaint about how the Council dealt with matters concerning her child’s Education Health and Care Plan. This is because an investigation by the Ombudsman would not add to the one carried out by the Council.
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Norfolk County Council (25 003 747)
Statement Closed after initial enquiries Alternative provision 09-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council has failed in its duty to make alternative educational provision for her child. There is insufficient evidence of fault to warrant an investigation.
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London Borough of Brent (25 003 851)
Statement Upheld Homelessness 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a call Mrs X made to the Council’s housing needs service out of hours and delay assessing her homelessness. The Council has already accepted fault and offered an appropriate remedy for delay assessing homelessness and responding to the complaint. It is unlikely investigation into the handling of the call would achieve anything further.
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London Borough of Richmond upon Thames (25 007 890)
Statement Closed after initial enquiries Other 09-Sep-2025
Summary: We will not investigate this complaint that the Council is wrongly recovering a housing benefit overpayment from Miss X as that Miss X owed the money was decided by a tribunal on appeal. We no longer have any legal remit therefore, concerning this matter.
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London Borough of Hounslow (25 008 532)
Statement Closed after initial enquiries Parking and other penalties 09-Sep-2025
Summary: We will not investigate this complaint about a moving traffic penalty charge notice as it is reasonable to expect the complainant to have used their appeal right to the independent tribunal.
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Durham County Council (25 008 666)
Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to pay Mr X a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.
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London Borough of Lambeth (25 009 534)
Statement Closed after initial enquiries Planning applications 09-Sep-2025
Summary: We will not investigate this complaint about Mr X’s complaint about a planning application refusal by the Council. This is because Mr X has an appeal right, and it would be reasonable for Mr X to use this appeal right to the Planning Inspectorate.
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Wokingham Borough Council (25 009 796)
Statement Closed after initial enquiries Planning applications 09-Sep-2025
Summary: We will not investigate Mr X’s complaint that the Council’s planning decision is based on inaccurate information and not in line with law or council policy. This is because there is not enough evidence of fault to justify investigating.