Decision search
Your search has 54634 results
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Bracknell Forest Council (24 012 989)
Statement Closed after initial enquiries Councillor conduct and standards 29-Sep-2025
Summary: Summary: We will not investigate this complaint about the Council’s handling of Councillor standards complaint against Mrs X. This is because there is not enough evidence of fault to justify investigation.
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Kirklees Metropolitan Borough Council (25 012 818)
Statement Closed after initial enquiries Trees 29-Sep-2025
Summary: We will not investigate Mrs B’s complaint that her car was damaged by a Council owned tree. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.
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Birmingham City Council (25 013 103)
Statement Closed after initial enquiries Council tax 29-Sep-2025
Summary: We will not investigate this complaint about a Council tax discount as there is a right of appeal to a Valuation Tribunal. Further, there is insufficient evidence of fault by the Council.
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Milton Keynes Council (23 011 903)
Statement Upheld Disabled children 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (23 011 903a)
Statement Upheld Community hospital services 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (23 011 903b)
Statement Upheld Community hospital services 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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First Option Healthcare (23 011 903c)
Statement Upheld Disabled children 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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First Option Healthcare (23 011 903d)
Statement Upheld Disabled children 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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Oxfordshire County Council (25 008 345)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint about how the Council handled Mr X’s earlier complaints relating to his contact with a family support service. That is because it is a late complaint and there are no good reasons why it could not have been made sooner.
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London Borough of Hammersmith & Fulham (25 008 762)
Statement Closed after initial enquiries Highway repair and maintenance 29-Sep-2025
Summary: We will not investigate this complaint about the Council not repairing a streetlight on his road. This is because the matter has not caused Mr X significant injustice and it is unlikely investigation would achieve any worthwhile outcome for Mr X.