Decision search
Your search has 54634 results
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Colchester City Council (25 005 136)
Statement Closed after initial enquiries Allocations 28-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s assessment of her housing needs. The complaint is late.
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Surrey County Council (25 005 152)
Statement Closed after initial enquiries School transport 28-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to decline Mrs X’s application for travel assistance on behalf of her child Y. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Birmingham City Council (25 007 004)
Statement Closed after initial enquiries Parking and other penalties 28-Sep-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because there is not enough evidence of fault to justify investigating and there is another body better placed to consider her complaint about the Freedom of Information request.
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Birmingham City Council (25 007 327)
Statement Closed after initial enquiries Parking and other penalties 28-Sep-2025
Summary: We cannot investigate this complaint about a Penalty Charge Notice because Miss Y has already appealed to the Traffic Penalty Tribunal about the same matter.
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Surrey County Council (25 007 548)
Statement Closed after initial enquiries Child protection 28-Sep-2025
Summary: We cannot investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her children because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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Salford City Council (25 005 722)
Statement Closed after initial enquiries Other 28-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s roadworks damaging his property, and noise and vehicle access issues. His complaint is a claim of private property damage only an insurer or a court can determine. It is not unreasonable for Mr X to pursue this route to get the outcome he seeks, an outcome we cannot achieve. The noise and access issues are premature as they were not part of Mr X’s Council complaint. It would not have been unreasonable for him to complain about them to the Council first, and any future complaint to us about the same issues would be late.
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London Borough of Croydon (25 006 141)
Statement Closed after initial enquiries Parking and other penalties 28-Sep-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Mr X to appeal to the Traffic Enforcement Centre and the London Tribunals.
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Shropshire Council (25 006 281)
Statement Closed after initial enquiries Child protection 28-Sep-2025
Summary: We will not investigate this complaint from Mr X about a lack of call recordings held by social services. This issue could have been reasonably raised in court.
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Manchester City Council (25 005 171)
Statement Closed after initial enquiries Antisocial behaviour 28-Sep-2025
Summary: We will not investigate this complaint about Mr X’s complaint about the Council issuing him a Fixed Penalty Notice. This is because we have not seen enough evidence of fault in the Council’s actions.
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Walsall Metropolitan Borough Council (25 005 173)
Statement Closed after initial enquiries Disabled facilities grants 28-Sep-2025
Summary: We will not investigate Mr X’s complaint about occupational therapy input during the Disabled Facilities Grant application process in 2022. The complaint is late and there is no good reason to investigate now.