Decision search
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Northumberland County Council (25 010 897)
Statement Closed after initial enquiries Other 18-Dec-2025
Summary: We will not investigate this complaint about the Council allowing a developer to sell new-build properties to a housing association. This is because there is not enough evidence the Council is at fault.
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London Borough of Havering (25 010 988)
Statement Closed after initial enquiries Parking and other penalties 18-Dec-2025
Summary: We will not investigate this complaint about a dropped kerb. This is because there is not enough evidence of fault to justify investigation.
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London Borough of Waltham Forest (25 011 002)
Statement Closed after initial enquiries Parking and other penalties 18-Dec-2025
Summary: We will not investigate Miss X’s complaint about how the Council managed her planning application for a dropped kerb request on her property. This is because the complaint is late and there are no good reasons why Miss X did not complain sooner.
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Westminster City Council (25 011 268)
Statement Closed after initial enquiries Homelessness 18-Dec-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her homelessness and housing register applications. This is because the matters complained about did not cause her sufficient injustice to justify our involvement.
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West Sussex County Council (25 011 593)
Statement Closed after initial enquiries Special educational needs 18-Dec-2025
Summary: We will not investigate Mr X’s complaint about the content of an Education Health and Care Plan. This is because Mr X has used his right of appeal. We will not investigate Mr X’s complaint about delay in issuing the Education Health and Care needs assessment as any injustice this caused is not significant enough to justify our involvement.
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Birmingham City Council (25 011 929)
Statement Closed after initial enquiries Council tax 18-Dec-2025
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s council tax refund. It is unlikely an investigation by the Ombudsman would add to the Council’s response and any injustice is not significant enough to warrant investigation.
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Westminster City Council (25 012 127)
Statement Closed after initial enquiries Licensing 18-Dec-2025
Summary: We will not investigate this complaint about the Council’s communications with Mrs X about street trading fees as part of the complaint is made late and there are not good reasons to investigate now and there is insufficient evidence of fault or fault causing Mrs X a significant injustice to justify our further involvement.
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King's Lynn & West Norfolk Council (25 012 166)
Statement Closed after initial enquiries Parking and other penalties 18-Dec-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because there is not enough evidence of fault to justify investigating.
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London Borough of Harrow (25 012 730)
Statement Closed after initial enquiries Parking and other penalties 18-Dec-2025
Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice and the integrity of the Council’s parking enforcement agents. This is because it is reasonable to expect him to have appealed the Penalty Charge Notice using the appeal process available. The second part of his complaint is premature because the Council has invited Mr X to use its complaints process and it is reasonable to expect Mr X to do this before coming to us.
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Westminster City Council (25 012 912)
Statement Closed after initial enquiries Allocations 18-Dec-2025
Summary: We will not investigate Mr X complaint about the Council’s housing register decision because there is insufficient evidence of fault in its decision-making to justify our involvement.