London Borough of Brent (25 021 977)

Statement Closed after initial enquiries Enforcement 21-Jul-2026

Summary: We will not investigate Mr X’s complaint about parking issues near his home and possible planning breaches. This is because there is not enough evidence of fault to justify investigating.

East Hampshire District Council (26 008 747)

Statement Closed after initial enquiries Enforcement 20-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council’s failure to deal with a breach of a planning enforcement notice. The Council has confirmed it has an enforcement investigation ongoing. There is not enough evidence of fault by the Council to warrant an investigation by us.

Preston City Council (25 023 398)

Statement Closed after initial enquiries Enforcement 19-Jul-2026

Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against breaches of planning control near his home. We do not consider Mr X has suffered a significant personal injustice to warrant an investigation. And we cannot achieve the outcome he is seeking.

East Devon District Council (25 013 243)

Statement Not upheld Enforcement 15-Jul-2026

Summary: The Council was not at fault for its planning enforcement action about a raceway near Mr X’s home. The Council was entitled to make the decisions it did, and it made its decisions without fault. So, we cannot challenge the outcome.

Northumberland County Council (25 028 951)

Statement Closed after initial enquiries Enforcement 15-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision that it will not take planning enforcement action relating to a footpath near his home. There is insufficient evidence of fault to warrant an investigation.

Gravesham Borough Council (24 020 857)

Statement Upheld Enforcement 08-Jul-2026

Summary: Mr X complained about the Council’s handling of enforcement matters. He says the height of the roof was raised on a neighbouring property which contradicted the plans approved on the application. He confirms that he repeatedly raised this to the Council however it delayed and failed to respond to him. He reports this issue has caused him prolonged distress and disruption. We found the Council at fault for its communication. It failed to keep Mr X updated and failed to explain clearly its decision making. We found the Council should apologise, make payment and improve its service in recognition of this.

Brighton & Hove City Council (25 024 307)

Statement Closed after initial enquiries Enforcement 08-Jul-2026

Summary: We will not investigate this complaint about the Council’s failure to act against a breach of planning control near Mr X’s home. The complaint is late and we have seen no reason why he could not have contacted us much sooner.

Trafford Council (25 025 044)

Statement Closed after initial enquiries Enforcement 08-Jul-2026

Summary: We will not investigate this complaint about planning enforcement. This is because the complaint is late and there are no good reasons for us to investigate it now.

Mid Suffolk District Council (25 012 645)

Statement Upheld Enforcement 07-Jul-2026

Summary: Mr X complained the Council closed an enforcement complaint before responding to all issues, delayed taking action in respect of an enforcement investigation and failed to keep him updated of progress. He also complained it did not follow the complaint process. There has been delay and drift in this case as four years after Mr X first reported breaches of planning control the matters are still not concluded causing frustration and uncertainty. A remedy is agreed including a symbolic payment and action to respond to Mr X.

Stafford Borough Council (24 015 962)

Statement Upheld Enforcement 07-Jul-2026

Summary: The Council is at fault for its failure to respond to Mr X’s concerns of anti-social behaviour, safety risks and poor security at an empty property close to his home. Poor communication and a lack of complaint response added to his frustration. The Council should apologise to Mr X and pay him a symbolic financial remedy to acknowledge his frustration and it should monitor the enforcement action it has now taken.