Building control


Recent statements in this category are shown below:

  • North Hertfordshire District Council (18 010 818)

    Statement Upheld Building control 02-May-2019

    Summary: The Council's contractor made a mistake in assessing building plans but this this did not cause the injustice claimed by Mr X. The courts have also decided councils should not be liable for economic loss as claimed by Mr X.

  • Thanet District Council (18 014 407)

    Statement Upheld Building control 30-Apr-2019

    Summary: Mrs X says the Council failed to act against the people who installed a stair lift in the communal stairway of her building even though the lift does not comply with building regulations. There was unreasonable delay by the Council in making progress with its enforcement investigation. The Council agreed to remedy the injustice to Mrs X through a time and trouble payment.

  • Eastleigh Borough Council (18 001 563)

    Statement Not upheld Building control 23-Apr-2019

    Summary: Mr D considers that, when checking whether a new development near his home complied with the Building Regulations, the Council failed to take adequate steps to determine the safety of the retaining wall which supports the land on which his house is situated. The Ombudsman has found no fault in the way that the Council has responded to his concerns about the safety of the wall and whether it is covered by the Building Regulations.

  • Shropshire Council (18 010 127)

    Statement Not upheld Building control 31-Jan-2019

    Summary: Mr B complains that the Council has not taken action about numerous problems at the housing development where he lives, which has not been completed by the developer. Mr B says the problems include a lack of a drainage system which has meant properties have been flooded by sewage. It is too early to give detailed consideration to the issues Mr B complains about. This is because the Council's planning enforcement investigation is still ongoing.

  • Thurrock Council (18 005 763)

    Statement Not upheld Building control 24-Jan-2019

    Summary: Mr and Mrs D complain the Council has failed to issue a completion certificate for building works done to their home. The Ombudsman has not found any evidence of fault. He has completed the investigation and not upheld the complaint.

  • London Borough of Redbridge (18 003 942)

    Statement Not upheld Building control 18-Jan-2019

    Summary: Mr X complained about how the Council handled a retrospective planning application. Mr X says this has affected his privacy and also had a financial impact on him because he will have to replace his boundary fence. There was no fault in the Council's actions.

  • Medway Council (18 007 735)

    Statement Not upheld Building control 05-Dec-2018

    Summary: Mrs X has complained about how the Council dealt with her concerns about the building work her neighbour carried out. There is no evidence of fault by the Council.

  • London Borough of Redbridge (18 004 636)

    Statement Upheld Building control 30-Nov-2018

    Summary: Mr F complains the Council failed to take effective action in relation to a flue installed at his neighbour's home which contravened the Building Regulations. The Ombudsman has found fault causing injustice.

  • London Borough of Bromley (18 003 969)

    Statement Not upheld Building control 15-Oct-2018

    Summary: Mr X complained the Council has unreasonably refused to issue a completion certificate for building works in his house. Mr X needs the certificate to show the works were carried out in accordance with building regulations. There was no fault in the way the Council made its decision.

  • West Oxfordshire District Council (17 017 556)

    Statement Upheld Building control 21-Sep-2018

    Summary: Mr X complains the Council failed to properly carry out its building control duties in relation to his newly built property. There was fault by the Council which caused Mr X injustice. The Council had apologised, part refunded professional costs incurred by Mr X and carried out a full review of its Building Control Service. In addition to this action it has agreed to my proposal to pay Mr X £250 in recognition of his time and trouble in pursuing matters and to complete the outstanding work to his property.