Building control


Recent statements in this category are shown below:

  • Shropshire Council (18 010 127)

    Statement Not upheld Building control 31-Jan-2019

    Summary: Mr B complains that the Council has not taken action about numerous problems at the housing development where he lives, which has not been completed by the developer. Mr B says the problems include a lack of a drainage system which has meant properties have been flooded by sewage. It is too early to give detailed consideration to the issues Mr B complains about. This is because the Council's planning enforcement investigation is still ongoing.

  • Thurrock Council (18 005 763)

    Statement Not upheld Building control 24-Jan-2019

    Summary: Mr and Mrs D complain the Council has failed to issue a completion certificate for building works done to their home. The Ombudsman has not found any evidence of fault. He has completed the investigation and not upheld the complaint.

  • London Borough of Redbridge (18 003 942)

    Statement Not upheld Building control 18-Jan-2019

    Summary: Mr X complained about how the Council handled a retrospective planning application. Mr X says this has affected his privacy and also had a financial impact on him because he will have to replace his boundary fence. There was no fault in the Council's actions.

  • Medway Council (18 007 735)

    Statement Not upheld Building control 05-Dec-2018

    Summary: Mrs X has complained about how the Council dealt with her concerns about the building work her neighbour carried out. There is no evidence of fault by the Council.

  • London Borough of Redbridge (18 004 636)

    Statement Upheld Building control 30-Nov-2018

    Summary: Mr F complains the Council failed to take effective action in relation to a flue installed at his neighbour's home which contravened the Building Regulations. The Ombudsman has found fault causing injustice.

  • London Borough of Bromley (18 003 969)

    Statement Not upheld Building control 15-Oct-2018

    Summary: Mr X complained the Council has unreasonably refused to issue a completion certificate for building works in his house. Mr X needs the certificate to show the works were carried out in accordance with building regulations. There was no fault in the way the Council made its decision.

  • West Oxfordshire District Council (17 017 556)

    Statement Upheld Building control 21-Sep-2018

    Summary: Mr X complains the Council failed to properly carry out its building control duties in relation to his newly built property. There was fault by the Council which caused Mr X injustice. The Council had apologised, part refunded professional costs incurred by Mr X and carried out a full review of its Building Control Service. In addition to this action it has agreed to my proposal to pay Mr X £250 in recognition of his time and trouble in pursuing matters and to complete the outstanding work to his property.

  • North Tyneside Metropolitan Borough Council (18 002 679)

    Statement Not upheld Building control 16-Aug-2018

    Summary: Ms C complains about how the Council dealt with building control matters at a neighbouring development. The Ombudsman will not continue this investigation because the matters complained of are more appropriate for Ms C's own legal action.

  • London Borough of Havering (18 002 384)

    Statement Not upheld Building control 13-Aug-2018

    Summary: Mrs X complains about the Council's actions in relation to a breach of building regulations. She says she has suffered stress and financial loss as a result. The Ombudsman finds no evidence of fault causing significant injustice in the Council's actions.

  • Newcastle upon Tyne City Council (17 002 180)

    Statement Upheld Building control 14-May-2018

    Summary: Mr D complains the Council failed to take action against a housing developer when the house his son bought had not been built in accordance with the planning permission. He complains the Council issued a building regulation completion certificate when the house did not comply with the building regulations. There was fault by the Council in the response it gave to the pre-purchase enquiries. This did not cause any injustice to Mr S. There was no fault in the Council issuing a building regulation completion certificate. There was delay in considering the complaint. The Council will apologise and pay Mr D £100 in recognition of that failing. The complaints about the retrospective planning application will not be investigated as they happened too long ago.

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