Wigan Metropolitan Borough Council (25 007 778)

Statement Closed after initial enquiries Other 16-Sep-2025

Summary: We will not investigate this complaint about the Council’s enforcement activity against X. There is no evidence X has suffered a significant injustice and there is no worthwhile outcome achievable by us investigating.

Dorset Council (25 007 019)

Statement Closed after initial enquiries Other 15-Sep-2025

Summary: We will not investigate Ms X’s complaint that the Council distributed an email which she said contravened its duty of neutrality. The Council already apologised and implemented service improvements. An investigation by the Ombudsman is unlikely to achieve anything further.

Suffolk County Council (25 007 384)

Statement Closed after initial enquiries Other 15-Sep-2025

Summary: Ms X alleges a Council officer disclosed her personal information to a third party. We will not investigate. This is because there is a more suitable agency better placed to investigate and because we would not be able to achieve the outcome sought.

St Albans City Council (24 019 309)

Statement Upheld Other 10-Sep-2025

Summary: Mr B complained that the Council had not followed its own policy when it banned him from trading at one of its markets. We found the Council did not follow its policy on giving warnings, but this did not cause Mr B injustice as he had been allowed to continue trading for a considerable period of time despite repeatedly missing the food hygiene standards. The Council has agreed to improve its procedure for the future.

Royal Borough of Kensington & Chelsea (25 007 568)

Statement Closed after initial enquiries Other 10-Sep-2025

Summary: We cannot investigate this complaint about the coroner’s service. This is because the law does not allow us to investigate the actions of the coroner and their officers.

Bristol City Council (25 011 365)

Statement Closed after initial enquiries Other 10-Sep-2025

Summary: We will not investigate Mr B’s complaint about how the Council is spending public money. This is because the alleged fault has not caused Mr B a personal injustice.

London Borough of Islington (25 007 031)

Statement Closed after initial enquiries Other 08-Sep-2025

Summary: We will not investigate this complaint about the Council seizing Mr X’s business goods. The law prevents us considering some points. Other points are too closely related to matters raised in ongoing court proceedings.

Surrey County Council (25 007 857)

Statement Closed after initial enquiries Other 08-Sep-2025

Summary: We will not investigate Mr X’s complaint about the Council’s fire authority attending his property. This is because the Council’s actions did not cause Mr X significant injustice and there are other bodies better placed to consider the issues Mr X has raised.

Leicester City Council (25 009 509)

Statement Closed after initial enquiries Other 08-Sep-2025

Summary: We will not investigate this complaint about Mr X’s contact with the Council at one of its offices. This is because it is more appropriate for the Police to investigate Mr X’s complaint, and in any case there is no worthwhile outcome achievable by us investigating.

South Kesteven District Council (25 009 528)

Statement Closed after initial enquiries Other 08-Sep-2025

Summary: We will not investigate this complaint about the Council not providing information requested under a subject access request. This is because it is more appropriate for Information Commissioner’s Office to investigate.