Woking Borough Council (25 003 788)

Statement Closed after initial enquiries Other 05-Aug-2025

Summary: We cannot investigate Mr X’s complaint the Council issued a warning letter about his behaviour. The law says we cannot investigate the actions of the Council when it is acting as a social landlord.

Lincolnshire County Council (25 001 332)

Statement Closed after initial enquiries Other 03-Aug-2025

Summary: We will not investigate this complaint about the Council’s provision of drug rehabilitation services. The matters would be better raised through a local councillor.

London Borough of Harrow (25 001 797)

Statement Closed after initial enquiries Other 31-Jul-2025

Summary: We will not investigate this complaint about the Council’s actions relating to a volunteer group. We have not seen enough evidence of fault in the Council’s actions to warrant our involvement.

Bristol City Council (25 003 507)

Statement Closed after initial enquiries Other 31-Jul-2025

Summary: We will not investigate this complaint that the Council held an incorrect address for Mrs Y between 2015 and 2018. This complaint is late and there are no good reasons for us to exercise discretion. We will not investigate the Council’s complaint handling alone as there is not enough evidence of fault by the Council.

Sandwell Metropolitan Borough Council (25 005 758)

Statement Closed after initial enquiries Other 31-Jul-2025

Summary: We will not investigate Ms X’s complaint about a data breach by the Council. This is because complaints about data matters such as this are best considered and decided by the Information Commissioner’s Office.

London Borough of Bromley (25 007 868)

Statement Closed after initial enquiries Other 31-Jul-2025

Summary: We will not investigate this complaint about a data breach. This is because the matter is out of time and there are no good reasons why we should exercise discretion to consider it now.

Eastbourne Borough Council (24 016 135)

Statement Upheld Other 30-Jul-2025

Summary: We have upheld this complaint about the Council failing to properly review restrictions placed on Mr X. The Council has agreed to a proportionate remedy for the injustice this caused.

Cheshire Fire & Rescue Service (25 007 863)

Statement Closed after initial enquiries Other 30-Jul-2025

Summary: We cannot investigate this complaint about the decision of an Authority to take court action. This is because the law prevents us from investigating complaints about court action or what happened in court.

London Borough of Hackney (25 008 688)

Statement Closed after initial enquiries Other 29-Jul-2025

Summary: We will not investigate Mr B’s complaint about the Council not providing information he has requested about Council spending. This is because Mr B may complain to the Information Commissioner, and if needed, appeal to the tribunal.

Nottingham City Council (25 004 414)

Statement Closed after initial enquiries Other 29-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Council’s failure to disclose information in response to a subject access request. This is because we cannot achieve the outcome he wants, and it is reasonable for him to take court action to enforce his data protection rights.