Bedfordshire & Luton Fire & Rescue Service (25 011 781)

Statement Closed after initial enquiries Other 06-Jan-2026

Summary: We will not investigate this complaint about the advice given to the Responsible Person for fire safety for the building where Mr X lives. We have not seen enough evidence of fault in the Fire Service’s actions. Also, we cannot achieve the outcome Mr X is seeking.

Halton Borough Council (25 016 097)

Statement Closed after initial enquiries Other 06-Jan-2026

Summary: We will not investigate this complaint about the Council’s failure to provide information Mr X has requested. This is because this is a matter better placed for the Information Commissioner’s Office.

Westminster City Council (25 021 556)

Statement Closed after initial enquiries Other 05-Jan-2026

Summary: We will not investigate Mr X’s complaint about how the Council has dealt with his requests for information. This is because the Information Commissioner is better placed to deal with the matter.

Durham County Council (25 014 504)

Statement Closed after initial enquiries Other 23-Dec-2025

Summary: We will not investigate this complaint about the Council’s decision not to use publicity material. It is unlikely we would find fault and we cannot achieve the outcome Miss X is looking for.

Southampton City Council (25 015 928)

Statement Closed after initial enquiries Other 18-Dec-2025

Summary: We will not investigate this complaint from Mr X about the conduct of Council employees. Mr X submitted his complaint late, and there is no good reason to consider it now. Even if the complaint was on time, we could not achieve the outcome he wants.

Royal Borough of Windsor and Maidenhead Council (25 008 499)

Statement Closed after initial enquiries Other 17-Dec-2025

Summary: We will not investigate this complaint about Miss X’s complaint about how the Council recorded historical information, and how it dealt with her request for information. We could not add to the Council’s investigation and the Information Commissioner is better placed to consider the issue.

London Borough of Merton (25 014 114)

Statement Closed after initial enquiries Other 17-Dec-2025

Summary: We will not investigate Mrs B’s complaint about the Council’s handling of her personal information and her related complaint. The Information Commissioner is better placed to deal with the substantive matter and it is not a good use of public resources to investigate complaints about complaint procedures alone.

Surrey County Council (25 019 422)

Statement Closed after initial enquiries Other 17-Dec-2025

Summary: We will not investigate this complaint about the Council’s disclosure of Mr X’s personal data or its failure to include him in an important meeting. This is because complaints about personal data are best dealt with by the Information Commissioner’s Office and the remaining issues are inextricably linked to ongoing proceedings taking place in court.

Birmingham City Council (25 012 007)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate this complaint about the Council cancelling Miss X’s right to buy application in 2022. This is because the complaint is late and there is no good reason to exercise discretion to investigate.

Wiltshire Council (25 019 750)

Statement Closed after initial enquiries Other 15-Dec-2025

Summary: We will not investigate this complaint about the Councils refusal to accept X’s complaint about the conduct of a councillor. X raised the complaint anonymously and there is no worthwhile outcome achievable because it is unlikely we could carry out an effective investigation.