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Stoke-on-Trent City Council (26 010 237)

Category : Other Categories > Other

Decision : Closed after initial enquiries

Decision date : 08 Jul 2026

The Ombudsman's final decision:

Summary: We cannot investigate this complaint that the Council has wasted public money because the alleged fault affects all or most residents.

The complaint

  1. Mr B complains the Council wasted public money by hosting a civic event for a football club.

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The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. We cannot investigate something that affects all or most of the people in a council’s area. (Local Government Act 1974, section 26(7), as amended)

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How I considered this complaint

  1. I considered information provided by Mr B.
  2. I considered the Ombudsman’s Assessment Code.

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Final decision

  1. We cannot investigate a complaint that a council has wasted public money. This is because the alleged fault affects all council tax payers in a council’s area. This is most residents. We cannot investigate complaints which affect all or most people in a council’s area. So, we cannot investigate this complaint.

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Investigator's decision on behalf of the Ombudsman

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