Worcestershire County Council (25 021 550)

Category : Other Categories > Other

Decision : Closed after initial enquiries

Decision date : 14 May 2026

The Ombudsman's final decision:

Summary: We will not investigate this complaint about the Council’s disclosure of Mr X’s confidential data. This is because he has started legal action against the Council.

The complaint

  1. Mr X complained the Council disclosed information resulting in his personal safety being compromised.
  2. Mr X complained he was living in fear and wanted to be compensated for the additional security needed to keep his family safe.

Back to top

The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. The courts have said that where someone has sought a remedy by way of proceedings in any court of law, we cannot investigate. This is the case even if the appeal did not or could not provide a complete remedy for all the injustice claimed. (R v The Commissioner for Local Administration ex parte PH (1999) EHCA Civ 916)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant and the Council.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. The Council has confirmed it has received a legal claim received from Mr X which it is actively considering. Under these circumstances we have no remit to investigate Mr X’s complaint.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because he has started legal action against the Council.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings