London Borough of Ealing (25 014 245)
Category : Other Categories > Other
Decision : Closed after initial enquiries
Decision date : 03 Mar 2026
The Ombudsman's final decision:
Summary: We cannot investigate Mr X’s complaint about legal proceedings involving the Council. This is because the law does not allow us to investigate complaints about court action and what happened in court.
The complaint
- Mr X complains about council staff failing to produce evidence and making false claims in court.
The Ombudsman’s role and powers
- The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
- We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)
How I considered this complaint
- I considered information provided by the complainant and the Council.
- I considered the Ombudsman’s Assessment Code.
My Assessment
- Mr X’s complaint is about court proceedings and what happened in court. The law says we cannot investigate these matters. We have no discretion to investigate Mr X’s complaint.
Final decision
- We will not investigate Mr X’s complaint because the law says we cannot investigate complaints about court action and what happened in court.
Investigator's decision on behalf of the Ombudsman