Torbay Council (24 022 920)

Category : Other Categories > Other

Decision : Closed after initial enquiries

Decision date : 29 Jun 2025

The Ombudsman's final decision:

Summary: We cannot investigate this complaint about how independent adjudicators are appointed to the Traffic Penalty Tribunal. Adjudicators are judicially appointed, and so the matter Mr X complains about is not an administrative function of the Council.

The complaint

  1. Mr X complained that since December 2023 the independent adjudicators acting for the Traffic Penalty Tribunal (TPT) have not been properly revalidated to ensure they continue to be appropriately qualified and independent. He said the adjudicators were therefore deciding matters they should not have been.
  2. Mr X said this impacted on his case, which had been heard in that time period.
    Mr X wanted the Tribunal to place a hold on all adjudications, investigate the matter and re-adjudicate on all cases brought since December 2023.

Back to top

The Ombudsman’s role and powers

  1. We cannot investigate complaints about actions which are not the administrative function of a council. (Local Government Act 1974, section 26(1) as amended).
  2. We investigate complaints about councils and certain other bodies. We cannot investigate the actions of bodies such as the Traffic Penalty Tribunal or the judiciary. (Local Government Act 1974, sections 25 and 34(1), as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. We explained in a previous decision that we cannot investigate the Council’s actions in issuing two Penalty Charge Notices to Mr X.
  2. The Council has the legal responsibility for making provision for independent legal adjudication of appeals resulting from civil traffic enforcement penalties it issues. The TPT delivers this provision.
  3. Councils provide resources to support the TPT independent lawyer adjudicators and their support staff. The adjudicators of the TPT are, however, independent lawyers, appointed by the judiciary. They are not employees of the Council.
  4. Given that adjudicators are judicially appointed, the matter Mr X complains about is not an administrative function of the Council. It is not therefore a matter we have the power to investigate.

Back to top

Final decision

  1. We cannot investigate Mr X’s complaint because the matter he complains about is not an administrative function of the Council.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings