Leisure and culture


Recent statements in this category are shown below:

  • Wakefield Metropolitan District Council (25 018 384)

    Statement Closed after initial enquiries Leisure and culture 12-Mar-2026

    Summary: We will not investigate this complaint about the Council’s decision to charge Mrs X a fee for clearing an allotment plot. This is because there is insufficient evidence of fault.

  • Peterborough City Council (25 010 822)

    Statement Closed after initial enquiries Leisure and culture 12-Mar-2026

    Summary: We will not investigate this complaint about how the Council heard a petition relating to a local library. The Secretary of State for Culture, Media and Sport is better placed to consider this complaint, and an investigation now is unlikely to achieve anything further for Mrs X.

  • Oldham Metropolitan Borough Council (25 015 411)

    Statement Closed after initial enquiries Leisure and culture 04-Mar-2026

    Summary: We will not investigate Mr X’s complaint about the parking system at a local leisure centre. This is because there is insufficient personal injustice. We will not investigate his complaint about a Freedom of Information request because it would be reasonable for him to refer the matter to the Information Commissioner.

  • Kent County Council (25 023 593)

    Statement Closed after initial enquiries Leisure and culture 03-Mar-2026

    Summary: We will not investigate Mr B’s complaint about the Council’s decision to reduce the number of computers available at libraries. This is because Mr B may complain to the Secretary of State, who is in the best position to consider this matter.

  • Kingston Upon Hull City Council (25 005 636)

    Statement Upheld Leisure and culture 26-Feb-2026

    Summary: Mrs X and her sports team were caused frustration, distress and uncertainty because of the way the Council maintained a sports pitch and responded to her complaint.

  • Blackburn with Darwen Council (25 017 136)

    Statement Closed after initial enquiries Leisure and culture 25-Feb-2026

    Summary: We will not investigate this complaint about the Council’s failure to oversee a local group’s activities in a public space. This is because an investigation would be unlikely to find fault with the Council’s actions.

  • Chelmsford City Council (25 019 023)

    Statement Closed after initial enquiries Leisure and culture 25-Feb-2026

    Summary: We will not investigate this complaint about the Council’s enforcement of its membership and freeze policies. This is because an investigation would be unlikely to find fault with the Council’s actions.

  • Medway Council (25 019 147)

    Statement Closed after initial enquiries Leisure and culture 25-Feb-2026

    Summary: We will not investigate this complaint about the Council’s failure to properly investigate an incident that took place involving Mrs X’s child at a local leisure centre. This is because an investigation would not result in a different outcome.

  • Shropshire Council (25 002 450)

    Statement Closed after initial enquiries Leisure and culture 23-Feb-2026

    Summary:Miss X complains that the Council’s leisure centre charged her £500 for a period when her grandson was not receiving swimming lessons. She also says staff were rude and have ignored her during the complaints process. Miss X says this caused her a financial loss and she is seeking an apology and a £500 refund.

  • London Borough of Hounslow (25 018 751)

    Statement Closed after initial enquiries Leisure and culture 19-Feb-2026

    Summary: We will not investigate this complaint about the Council’s decision to remove Mr X from an allotment waiting list. This is because an investigation would be unlikely to find fault with the Council’s actions.

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