Recent statements in this category are shown below:
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London Borough of Newham (25 026 239)
Statement Closed after initial enquiries Leisure and culture 12-May-2026
Summary: We will not investigate this complaint about the Council’s decision to increase the price of Ms X’s leisure membership. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Nottingham City Council (25 023 421)
Statement Closed after initial enquiries Leisure and culture 11-May-2026
Summary: We will not investigate this complaint about the Council’s response to an overgrown allotment. The Council investigated Mrs X’s reports and gave her an explanation about what it did. Given these actions, it is unlikely we would find fault and in any case there is no significant injustice.
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Manchester City Council (25 028 065)
Statement Closed after initial enquiries Leisure and culture 10-May-2026
Summary: We will not investigate Ms X’s complaint about the Council’s staff members. A further investigation is unlikely to achieve anything worthwhile.
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London Borough of Tower Hamlets (25 027 555)
Statement Closed after initial enquiries Leisure and culture 07-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s poor complaint handling. A further investigation by us is unlikely to achieve anything worthwhile.
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Leicester City Council (25 025 525)
Statement Closed after initial enquiries Leisure and culture 06-May-2026
Summary: We will not investigate this complaint about the Council requiring Mr X to fulfil the terms of a membership he agreed to. This is because an investigation would be unlikely to find fault.
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Leicester City Council (25 022 464)
Statement Closed after initial enquiries Leisure and culture 05-May-2026
Summary: We will not investigate Miss X’s complaint about a leisure centre membership cancellation. From the information available, we consider an investigation would not achieve a worthwhile outcome.
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Lancashire County Council (25 022 721)
Statement Closed after initial enquiries Leisure and culture 05-May-2026
Summary: We will not investigate this complaint about the Council deciding to ban X from library facilities. Any complaint about a ban in 2024 is late and there is no good reason to consider it now. And of the later ban in 2025, there is not enough evidence of fault in the Council’s decision-making.
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London Borough of Hillingdon (26 000 597)
Statement Closed after initial enquiries Leisure and culture 05-May-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of an incident at a public library and its decision to impose a temporary ban. This is because we could not add to the investigation already carried out by the Council or reach a different outcome.
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Statement Closed after initial enquiries Leisure and culture 04-May-2026
Summary: We will not investigate this complaint about Mr X’s access to library facilities. There is no significant injustice and no worthwhile outcome we can achieve by investigating.
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London Borough of Waltham Forest (25 023 336)
Statement Closed after initial enquiries Leisure and culture 22-Apr-2026
Summary: We will not investigate part of Mr X’s complaint about the Council’s decision to grant permission for a street party in his area because there is insufficient evidence of fault. We will not investigate Mr X’s complaints about how the event was organised because he was not caused a significant injustice.