Cambridgeshire County Council (26 000 380)

Category : Other Categories > Leisure and culture

Decision : Closed after initial enquiries

Decision date : 29 Jul 2026

The Ombudsman's final decision:

Summary: We will not investigate Mr B’s complaint that the Council has not complied with the terms of a contract it entered into with a sports club. This is because it is reasonable for Mr B and the sports club to take the Council to court.

The complaint

  1. Mr B complains the Council is in breach of its contract with a community sports club by claiming that financial restrictions prevent the Council contributing the sum set out in the contract. Mr B says this is putting financial pressure on the club, which he helps to run, and is creating extra work to keep the club operating. Mr B would like the Council to follow the terms of the contract.

Back to top

The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. The Act says we cannot normally investigate a complaint when someone could take the matter to court. However, we may decide to investigate if we consider it would be unreasonable to expect the person to go to court. (Local Government Act 1974, section 26(6)(c), as amended)

Back to top

How I considered this complaint

  1. I considered information provided by Mr B.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. Our role is to consider complaints of administrative fault. We take the view the courts are in the best position to decide a complaint that an organisation has breached the terms of a contract. Such complaints are often complex legal matters and the courts are better placed to decide disputes about contract interpretation and compliance.
  2. I find it is reasonable for Mr B and his sports club to seek legal advice and pursue this matter at court. So, we will not investigate this complaint.

Back to top

Final decision

  1. We will not investigate this complaint because it is reasonable for Mr B to take the Council to court.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings