Summary: We cannot investigate this complaint about the Council’s decisions culminating in Miss X’s relative, Mr Y, being evicted from his council home. This is because we have no powers to investigate the Council’s actions as a registered social housing provider.

The complaint

1. In summary, Miss X says a Council officer ended Mr Y’s tenancy in court through false evidence. Miss X would like a full investigation as she says Mr Y has been left street homeless.

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The Ombudsman’s role and powers

2. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
3. We cannot investigate complaints about the provision or management of social housing by a council acting as a registered social housing provider. (Local Government Act 1974, paragraph 5A schedule 5, as amended)

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How I considered this complaint

4. I considered information provided by the complainant.
5. I considered the Ombudsman’s Assessment Code.

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Final decision

6. We cannot investigate any matters concerning Mr Y’s social housing tenancy as it lies outside our jurisdiction.

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Investigator's decision on behalf of the Ombudsman