Kirklees Metropolitan Borough Council (25 010 275)

Statement Closed after initial enquiries Council house sales and leaseholders 16-Dec-2025

Summary: We will not investigate this housing complaint. It is reasonable to expect Mr X to take court action on the dispute about his application to buy his home. On other points, either the law prevents us investigating or it is unlikely we could reach a clear view.

London Borough of Brent (25 013 085)

Statement Closed after initial enquiries Council house sales and leaseholders 11-Dec-2025

Summary: We will not investigate this complaint about Mr X’s application to buy his Council home as the Council is not directly responsible for Mr X’s lease only having 11 years remaining. There is no worthwhile outcome achievable.

Sheffield City Council (25 000 651)

Statement Closed after initial enquiries Council house sales and leaseholders 09-Dec-2025

Summary: We will not investigate Miss X’s complaint about how the Council processed her right to buy application. It is reasonable to expect Miss X to challenge the matter in court.

Westmorland and Furness Council (24 022 915)

Statement Closed after initial enquiries Council house sales and leaseholders 05-Dec-2025

Summary: We will not investigate this complaint about information provided by the Council about a house purchase. There is not enough evidence of fault to justify investigating.

City of Wolverhampton Council (25 010 674)

Statement Closed after initial enquiries Council house sales and leaseholders 01-Dec-2025

Summary: We will not investigate this complaint about decisions the Council made on Miss X’s right to buy application. There is no worthwhile outcome achievable by us investigating and it is reasonable to expect Miss X to use the alternative court remedy available to her.

Leicester City Council (25 001 104)

Statement Not upheld Council house sales and leaseholders 25-Nov-2025

Summary: Miss X complained the Council has wrongly refused to waive the requirement to pay back the Right to Buy discount. We found there is no evidence of fault in the way the Council considered Mr Y’s request to exercise discretion not to recover all or part of the Right to Buy discount for his home.

St Albans City Council (25 010 548)

Statement Closed after initial enquiries Council house sales and leaseholders 21-Nov-2025

Summary: We will not investigate this complaint about the Council’s handling of the complainant’s Right to Buy application. This is because it is reasonable to have expected the complainant to use the statutory notice of delay procedure, and ultimately to take the Council to court.

London Borough of Brent (25 012 906)

Statement Closed after initial enquiries Council house sales and leaseholders 21-Nov-2025

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s offer to buy back his property. This is because there is not enough evidence of fault to justify investigating and the complainant could have gone to the District Valuer about part of his complaint.

London Borough of Hammersmith & Fulham (25 010 463)

Statement Closed after initial enquiries Council house sales and leaseholders 20-Nov-2025

Summary: We will not investigate this complaint about the Council’s actions following Ms X’s application to sell her discounted market sale property. We cannot achieve the outcome Ms X wants. This is because the courts are better placed to consider the matter.

Swindon Borough Council (25 008 262)

Statement Closed after initial enquiries Council house sales and leaseholders 19-Nov-2025

Summary: We will not investigate Mrs X’s complaint about the Council not providing enough information about changes in the Right to Buy scheme and the loss of her application. This is because it is reasonable to expect Mrs X to take court action.