Rugby Borough Council (25 008 072)

Statement Not upheld Council house sales and leaseholders 24-Feb-2026

Summary: We have discontinued our investigation into Mrs X’s complaint about the right to buy scheme. This is because, it would be reasonable to expect Mrs X to use the right to go to court about this matter.

Manchester City Council (25 014 746)

Statement Closed after initial enquiries Council house sales and leaseholders 23-Feb-2026

Summary: We will not exercise discretion to not investigate this complaint about the Council’s advice to cancel a Right to Buy application in 2024. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Birmingham City Council (25 017 639)

Statement Closed after initial enquiries Council house sales and leaseholders 20-Feb-2026

Summary: We will not investigate this complaint about Mrs X’s ‘right to buy’ application. This is because it was reasonable to expect Mrs X to appeal to the District Valuer about the Council’s valuation of her home.

Tendring District Council (25 014 143)

Statement Closed after initial enquiries Council house sales and leaseholders 17-Feb-2026

Summary: We will not investigate this complaint about a ‘right to buy’ application. Mr X has an alternative legal remedy, and it is reasonable to expect Mr X to take court action.

City of Wolverhampton Council (25 013 707)

Statement Closed after initial enquiries Council house sales and leaseholders 17-Feb-2026

Summary: We will not investigate Miss X’s complaint about the Council’s cancellation of her ‘right to buy’ application. This is because it is reasonable to expect Miss X to take court action.

City of Wolverhampton Council (25 013 903)

Statement Closed after initial enquiries Council house sales and leaseholders 13-Feb-2026

Summary: We will not investigate this complaint about a right to buy application. We are unlikely to find fault with the Council’s decision to close the application and cannot achieve the outcome Mrs X is looking for.

Milton Keynes Council (25 017 204)

Statement Closed after initial enquiries Council house sales and leaseholders 12-Feb-2026

Summary: We will not investigate Mr X’s complaints concerning the Council’s handling of his application to buy his home under the Right to Buy scheme. This is because there is insufficient evidence of fault by the Council and it is reasonable to expect Mr X to go to court.

Leeds City Council (25 018 006)

Statement Closed after initial enquiries Council house sales and leaseholders 09-Feb-2026

Summary: We will not investigate Ms X’s complaint the Council failed to notify her in advance of changes to the Right to Buy scheme. This is because there is insufficient evidence of fault.

London Borough of Enfield (25 009 338)

Statement Closed after initial enquiries Council house sales and leaseholders 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s handling of the complainant’s Right to Buy application. It is reasonable to expect the complainant to use the alternative court remedy and, in any case, there is insufficient evidence of fault by the Council.

Sheffield City Council (25 014 412)

Statement Closed after initial enquiries Council house sales and leaseholders 02-Feb-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s right to buy application. There is no worthwhile outcome achievable by us investigating and it was reasonable to expect Mr X to use the alternative court remedy available to him.