Leicester City Council (25 016 266)

Statement Closed after initial enquiries Council house sales and leaseholders 16-Mar-2026

Summary: We will not investigate this complaint about the refusal of a ‘right to buy’ application. It is reasonable to expect Mrs X to take court action.

London Borough of Newham (25 017 812)

Statement Closed after initial enquiries Council house sales and leaseholders 12-Mar-2026

Summary: We will not investigate this complaint about a right to buy scheme because it is reasonable to expect Mrs Y to approach the county court, who is better placed to consider the complaint.

London Borough of Southwark (25 015 350)

Statement Closed after initial enquiries Council house sales and leaseholders 12-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of a right to buy application, and the subsequent complaint process. There is insufficient evidence of fault, and the Council has taken appropriate action to address delay in the complaint process.

Leicester City Council (25 018 396)

Statement Closed after initial enquiries Council house sales and leaseholders 11-Mar-2026

Summary: We will not investigate this complaint about right to buy council house sales because it is late without good reason to exercise discretion to investigate it now.

Royal Borough of Greenwich (25 016 213)

Statement Closed after initial enquiries Council house sales and leaseholders 11-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of Miss X’s Right to Buy application for her Council home. There is insufficient evidence of fault which would warrant an investigation.

City of Wolverhampton Council (25 017 166)

Statement Closed after initial enquiries Council house sales and leaseholders 07-Mar-2026

Summary: We will not investigate this complaint about the Council’s decision to cancel Mr X’s right to Buy application for his Council home. There is insufficient evidence of fault which would warrant an investigation.

Leicester City Council (25 015 497)

Statement Closed after initial enquiries Council house sales and leaseholders 06-Mar-2026

Summary: We will not investigate this complaint about how the Council handled a ‘right to buy’ application. It is reasonable to expect Miss X to use her right to take court action.

City of Wolverhampton Council (25 015 536)

Statement Closed after initial enquiries Council house sales and leaseholders 06-Mar-2026

Summary: We will not investigate this complaint about a ‘right to buy’ application. Miss X has an alternative legal remedy, and it is reasonable to expect Miss X to take court action.

Bristol City Council (25 016 336)

Statement Closed after initial enquiries Council house sales and leaseholders 04-Mar-2026

Summary: We cannot investigate this complaint about leaseholder service charges and costs. Ms X has already used an appeal right about part of her concerns and consequently the law does not allow us to investigate. And of the other parts, she can raise any new concerns to the Tribunal about matters relating to costs, when the Council decides. Finally, we will not consider the part of Ms X’s complaint about how much the Council offered to buy her property back from her, because Ms X’s injustice is not significant enough to warrant investigation and there is no worthwhile outcome achievable.

City of Wolverhampton Council (25 013 511)

Statement Closed after initial enquiries Council house sales and leaseholders 03-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of the complainant’s right to buy applications, and disrepair at her property. This is because: there is another body better placed to consider any valuation dispute; it is reasonable to expect the complainant to use, or have used, the alternative court remedy; the law says we cannot investigate complaints about the management of social housing; and we will not reconsider matters looked at under a previous complaint to the Ombudsman.