London Borough of Enfield (25 009 338)

Statement Closed after initial enquiries Council house sales and leaseholders 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s handling of the complainant’s Right to Buy application. It is reasonable to expect the complainant to use the alternative court remedy and, in any case, there is insufficient evidence of fault by the Council.

Sheffield City Council (25 014 412)

Statement Closed after initial enquiries Council house sales and leaseholders 02-Feb-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s right to buy application. There is no worthwhile outcome achievable by us investigating and it was reasonable to expect Mr X to use the alternative court remedy available to him.

Stroud District Council (25 013 361)

Statement Closed after initial enquiries Council house sales and leaseholders 28-Jan-2026

Summary: We will not investigate this complaint that the Council failed to inform the complainant about changes to the Right to Buy discounts. It is reasonable to expect the complainant to use the alternative court remedy which is available.

Manchester City Council (25 013 492)

Statement Closed after initial enquiries Council house sales and leaseholders 27-Jan-2026

Summary: We will not investigate this complaint about delay in the ‘right to buy’ process. This is because it is reasonable for Mr X to take the Council to court.

City of Wolverhampton Council (25 012 048)

Statement Closed after initial enquiries Council house sales and leaseholders 26-Jan-2026

Summary: We will not investigate this complaint about the Council’s decision to cancel Mr X’s right to buy application. There is not enough evidence of fault to warrant our involvement. In any case, we cannot achieve the outcome he seeks.

Royal Borough of Kensington & Chelsea (25 015 501)

Statement Closed after initial enquiries Council house sales and leaseholders 22-Jan-2026

Summary: We will not investigate Miss X’s complaint about information provided by the Council during her application to buy her home. There is not enough evidence of fault to justify investigating and we cannot achieve the outcome requested.

London Borough of Southwark (25 011 769)

Statement Closed after initial enquiries Council house sales and leaseholders 21-Jan-2026

Summary: We will not investigate this complaint about the Council cancelling Ms X’s application to buy her home. It is reasonable to expect Ms X to take court action.

Manchester City Council (25 011 504)

Statement Closed after initial enquiries Council house sales and leaseholders 14-Jan-2026

Summary: We will not investigate this complaint about the Council issuing a second, and significantly higher, property valuation during the Right to Buy process, even though the complainant had already accepted the first valuation. It is reasonable to expect the complainant to use the alternative court remedy.

London Borough of Tower Hamlets (25 012 509)

Statement Closed after initial enquiries Council house sales and leaseholders 13-Jan-2026

Summary: We will not investigate this complaint about the Council’s decision to withdraw its offer to buy Mr X’s home. This is because an investigation is unlikely to find fault with the Council’s actions.

Cambridge City Council (25 008 114)

Statement Closed after initial enquiries Council house sales and leaseholders 13-Jan-2026

Summary: We will not investigate this complaint that the Council failed to inform the complainants about changes to the Right to Buy discounts. It is reasonable to expect the complainants to use the alternative court remedy.