Decision search
Your search has 50691 results
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London Borough of Richmond upon Thames (24 008 638)
Statement Closed after initial enquiries Assessment and care plan 19-Nov-2024
Summary: We will not investigate Ms X’s complaint about the care review completed by the Council and the decision to include information which Ms X considers was out of date, and of the Council’s refusal to appoint her an advocate. This is because there is insufficient evidence of fault.
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Plymouth City Council (24 008 723)
Statement Closed after initial enquiries Homelessness 19-Nov-2024
Summary: We will not investigate this complaint about the Council’s homelessness service. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Croydon (24 008 866)
Statement Closed after initial enquiries Transition from childrens services 19-Nov-2024
Summary: We will not investigate this complaint the Council failed to complete an adult care needs review. That is because it is late.
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London Borough of Havering (24 009 303)
Statement Closed after initial enquiries Allocations 19-Nov-2024
Summary: We will not investigate this complaint about the Council’s application of its housing allocation policy and its decision to refuse Mr X’s application to join its housing register. This is because there is insufficient evidence of fault by the Council.
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Thanet District Council (24 009 350)
Statement Upheld Allocations 19-Nov-2024
Summary: Mrs C complained about the Council’s implementation of a series of agreed actions following an investigation of an earlier complaint, which we upheld. We found some limited fault by the Council in its communications with Mrs C, which caused distress. The Council has agreed to provide an apology for this, which we consider a fair outcome.
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Tameside Metropolitan Borough Council (24 009 526)
Statement Closed after initial enquiries Disabled facilities grants 19-Nov-2024
Summary: We will not investigate this complaint about how the Council assessed Mr X’s need for home adaptations. There is not enough evidence of fault to justify our involvement. The law says we cannot investigate his complaints about the Housing Association has maintained the property.
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London Borough of Tower Hamlets (24 009 556)
Statement Closed after initial enquiries Allocations 19-Nov-2024
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing application. This is because there is insufficient evidence of fault. In addition, an investigation would not lead to any worthwhile outcomes.
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Manchester City Council (24 009 855)
Statement Closed after initial enquiries Other 19-Nov-2024
Summary: We will not investigate this complaint about the Council’s response to fly-tipping close to Mr X’s home. This is because there is not enough evidence of fault by the Council.
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Hertfordshire County Council (24 010 017)
Statement Closed after initial enquiries Special educational needs 19-Nov-2024
Summary: We will not investigate Mr X’s complaint that the Council failed to put in place suitable full-time education for his son Y between December 2022 and April 2024. This is because the Council considers Y’s school suitable to meet his special educational needs and his non-attendance at school is a consequence of its decisions firstly to refuse to carry out an assessment of his needs and then to name the school in his Education, Health and Care Plan.
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Hertfordshire County Council (24 010 050)
Statement Closed after initial enquiries Special educational needs 19-Nov-2024
Summary: We will not investigate this complaint about the alleged failure of the Council to include the agreed provision in Mrs X’s child’s Education Health and Care Plan. Only the Special Educational Needs and Disability Tribunal can decide what provision should be included when this is in dispute, so it would be reasonable for Mrs X to use her right of appeal.