Decision search
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London Borough of Hillingdon (25 007 799)
Statement Closed after initial enquiries Homelessness 05-Nov-2025
Summary: We will not investigate this complaint about Miss X’s housing. The complaint is late without good enough reason for us to investigate it now.
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Cheshire East Council (25 007 877)
Statement Closed after initial enquiries Trees 05-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council invoicing him for removal of his tree that fell across the road. This is because the courts are better placed to decide on Mr X’s liability.
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Nottinghamshire County Council (25 007 883)
Statement Closed after initial enquiries Safeguarding 05-Nov-2025
Summary: We will not investigate this complaint about the Council’s actions in relation to a Deprivation of Liberty Safeguards (DoLS) authorisation concerning his brother, Mr Y and his placement at a care home. This is because it would be reasonable for Mr X to raise his concerns with the Court of Protection.
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Wiltshire Council (25 015 572)
Statement Closed after initial enquiries Councillor conduct and standards 05-Nov-2025
Summary: We will not investigate how the Council dealt with Mr X’s complaint about the conduct of a councillor as it is unlikely we will find fault by the Council.
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London Borough of Newham (25 015 587)
Statement Closed after initial enquiries Other 05-Nov-2025
Summary: We will not investigate this complaint about Council’s handling of Mr X’s children’s statutory complaint. This is because the Council has not yet completed all three stages of the statutory children’s complaint procedure, and it would be reasonable to allow it to do so. In addition, the Council has already accepted and apologised for the delays identified at earlier stages, so further investigation would not lead to a different outcome.
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Statement Closed after initial enquiries Councillor conduct and standards 05-Nov-2025
Summary: We cannot investigate how the Council dealt with a member conduct complaint as the complaint is made on behalf of a parish council and so is not within our remit. The complaint about the Council’s response to an information request is best dealt with by the Information Commissioner’s Office.
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Bury Metropolitan Borough Council (25 016 375)
Statement Closed after initial enquiries Other 05-Nov-2025
Summary: We will not investigate this complaint about the Council’s actions following a data protection breach as this is best dealt with by the Information Commissioner’s Office.
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London Borough of Haringey (25 016 726)
Statement Closed after initial enquiries Managing council tenancies 05-Nov-2025
Summary: We cannot investigate Mrs B’s complaint that her property is being damaged by a water leak at a Council-owned property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Breckland District Council (25 012 626)
Statement Closed after initial enquiries Councillor conduct and standards 05-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault.
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Salford City Council (25 012 957)
Statement Closed after initial enquiries Other 05-Nov-2025
Summary: We cannot investigate this complaint about the Council’s Section 7 court report. The law prevents us from considering what happened in court. Peripheral complaints about the Council’s related actions are inextricably linked to the court proceedings.