Decision search
Your search has 54157 results
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Redcar & Cleveland Council (25 003 210)
Statement Closed after initial enquiries Special educational needs 17-Sep-2025
Summary: We will not investigate Ms M’s complaint that her son, B, has not received the occupational therapy (OT) in his education, health and care (EHC) plan because he has now had the therapy and has been discharged by the OT service. There is no worthwhile outcome achievable.
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Durham County Council (25 003 256)
Statement Not upheld Child protection 17-Sep-2025
Summary: There was no procedural fault in the Council’s decision not to investigate Mrs X’s complaint about safeguarding failings in the 1990s. Because of this, we have no power to question its decision.
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London Borough of Lewisham (25 003 265)
Statement Closed after initial enquiries Residential care 17-Sep-2025
Summary: We will not investigate this complaint about the actions of the Council-commissioned Care Provider at this time. There is an ongoing coroner’s inquest. Until the inquest is complete, we could not come to sound conclusions or achieve a meaningful outcome.
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London Borough of Tower Hamlets (25 003 739)
Statement Closed after initial enquiries Allocations 17-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her homelessness and housing register applications. This is because further investigation is unlikely to lead to a different outcome.
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Epping Forest District Council (25 003 768)
Statement Closed after initial enquiries Allocations 17-Sep-2025
Summary: We will not investigate this complaint about housing allocations because there is not enough evidence of fault to justify investigating.
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East Sussex County Council (25 003 869)
Statement Closed after initial enquiries Charging 17-Sep-2025
Summary: We will not investigate this complaint about delay in the Council assessing Ms Y’s needs and finances. It is unlikely that further investigation would achieve a different outcome. It is open to Mrs X to complain separately about subsequent events.
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Amber Valley Borough Council (25 004 019)
Statement Closed after initial enquiries Allocations 17-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision about Mrs X’s housing priority. There is not enough evidence of fault to justify us investigating.
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Surrey County Council (25 004 105)
Statement Closed after initial enquiries Child protection 17-Sep-2025
Summary: We will not investigate Ms X’s complaint the Council failed to properly support her child for seven years. Some elements of the complaint are late and we have no remit to investigate others. We also cannot achieve the outcome Ms X wants.
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Tameside Metropolitan Borough Council (25 004 122)
Statement Closed after initial enquiries Friends and family carers 17-Sep-2025
Summary: We will not investigate Mrs X’s complaint about children services approach to her offer to care for a child. We cannot investigate her suitability or the Council’s consideration of this as the Courts are now deciding whether she should be the child’s carer. Social Work England is better placed to consider a social worker’s professionalism and the Council needs an opportunity to reply to her complaint about safeguarding referrals.
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Hampshire County Council (25 004 149)
Statement Closed after initial enquiries Assessment and care plan 17-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s involvement with her and its refusal to delete her records. There is insufficient evidence of fault and the Information Commissioner’s Office is better placed to consider a complaint about management of records.