Warrington Council (26 002 262)

Statement Closed after initial enquiries Trees 13-Jul-2026

Summary: We will not investigate the Council’s decision not to carry out tree works. There is not enough evidence of fault in the Council’s decision-making process to warrant an investigation.

London Borough of Barnet (25 027 888)

Statement Closed after initial enquiries Trees 09-Jul-2026

Summary: We will not investigate this complaint about the Council acting unfairly and with fault in how it handled a tree outside Miss X’s property. This is because further investigation would not lead to a different outcome, and it is not proportionate to investigate the complaints handling issue on its own.

Redditch Borough Council (26 002 335)

Statement Closed after initial enquiries Trees 08-Jul-2026

Summary: We will not investigate Miss X’s complaint about damage to her property caused by a Council owned tree. This is because it is reasonable for Miss X to take the matter to court.

Wiltshire Council (26 007 481)

Statement Closed after initial enquiries Trees 08-Jul-2026

Summary: We will not investigate this complaint about the Council’s response to a dispute about overhanging trees from her neighbour. There is no worthwhile outcome we can achieve for Miss X.

Sefton Metropolitan Borough Council (25 030 317)

Statement Closed after initial enquiries Trees 06-Jul-2026

Summary: We will not investigate Mr X’s complaint about damage caused to his property by a Council owned tree because it is reasonable to expect him to take the matter to court. We will not investigate the Council’s complaints handling because the tests in our Assessment Code are not met.

London Borough of Harrow (26 008 879)

Statement Closed after initial enquiries Trees 06-Jul-2026

Summary: We will not investigate this complaint about a claim for damaged property where the complainant believes the Council is liable for compensation. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent and award compensation. It is therefore reasonable to expect them to use their legal remedy.     

City of Doncaster Council (25 027 666)

Statement Closed after initial enquiries Trees 06-Jul-2026

Summary: We will not investigate Mr X’s complaint about Council -owned trees near his daughter’s property, which he says have damaged it. This is because it is reasonable for Mrs X to pursue any claim for compensation through the court.

Torridge District Council (25 022 635)

Statement Closed after initial enquiries Trees 06-Jul-2026

Summary: We will not investigate Mr X’s complaint about how the Council responded when he reported fly-tipping in 2024. This is because the complaint is late, and there is no good reason to investigate now.

Sunderland City Council (26 008 699)

Statement Closed after initial enquiries Trees 05-Jul-2026

Summary: We will not investigate Ms X’s complaint about damage caused to her property by a council-owned tree. Only the courts can determine liability for the damage, so it is reasonable for Ms X to take the matter to court.

Southend-on-Sea City Council (25 027 220)

Statement Closed after initial enquiries Trees 02-Jul-2026

Summary: We will not investigate Ms X’s complaint about the Council’s decision not to carry out work on a tree to prevent it causing damage to her property. It is reasonable for Ms X to challenge the Council’s decision in court.