London Borough of Haringey (25 026 114)

Statement Closed after initial enquiries Trees 07-Apr-2026

Summary: We will not investigate Ms X’s complaint about the Council’s poor communication in relation to a council-owned tree which she said damaged her property. This is because the injustice is not significant enough to warrant an investigation.

Halton Borough Council (25 017 884)

Statement Closed after initial enquiries Trees 06-Apr-2026

Summary: We will not investigate this complaint about the Council causing damage to his property and risk to his family when felling overhanging trees on its land. It is reasonable for Mr X to seek a remedy in the courts for any negligence which he says he has suffered from.

Gravesham Borough Council (25 017 247)

Statement Closed after initial enquiries Trees 01-Apr-2026

Summary: We will not investigate this complaint about the Council’s decision to carry out tree management in its area. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Enfield (25 005 300)

Statement Closed after initial enquiries Trees 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision to plant a tree on the public footpath outside his home. There is insufficient evidence of fault to warrant an investigation by the Ombudsman. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.

Wigan Metropolitan Borough Council (25 017 843)

Statement Closed after initial enquiries Trees 30-Mar-2026

Summary: We will not investigate this complaint about the Council’s alleged failure to cut back the overgrown trees near Mr X’s property. This is because the complaint is late and there are no good reasons for this.

London Borough of Lambeth (25 019 246)

Statement Closed after initial enquiries Trees 27-Mar-2026

Summary: We will not investigate Mr X’s complaint about a Council tree outside his home, which he says has damaged his property. This is because it is reasonable for Mr X to pursue any claim for compensation through the court.

Cherwell District Council (25 017 581)

Statement Closed after initial enquiries Trees 25-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s involvement in works done by a neighbour during a development near his tree, and how it dealt with his complaint. There is not enough evidence of fault by the Council, nor sufficient significant personal injustice to Mr X caused by the Council, to warrant us investigating. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint. We also cannot achieve the outcome Mr X seeks.

Coventry City Council (25 021 098)

Statement Closed after initial enquiries Trees 25-Mar-2026

Summary: We will not investigate Ms X’s complaint about the Council failing to properly investigate her concerns about its trees causing damage to her mother’s property. This is because there is insufficient evidence of fault with how the Council made its decision and there is another body better placed to consider whether the Council is liable for any damages.

Norwich City Council (25 019 872)

Statement Closed after initial enquiries Trees 24-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to prune a tree near his property. This is because there is insufficient evidence of fault by the Council and we cannot achieve the outcome he wants.

Bury Metropolitan Borough Council (25 017 033)

Statement Closed after initial enquiries Trees 18-Mar-2026

Summary: We will not investigate Miss X’s complaint about the Council’s decision not to remove a tree from the garden of the property it owns and where she lives, and how it dealt with her complaint. There is not enough evidence of Council fault to warrant us investigating. We also cannot achieve the core outcome she seeks. We do not investigate councils’ complaint handling where we are not investigating the key issue giving rise to the complaint.