Walsall Metropolitan Borough Council (25 000 874)

Statement Closed after initial enquiries Trees 27-May-2025

Summary: We will not investigate Mrs C’s complaint about two Council trees next to her home. This is because it is reasonable for Mrs C to take the Council to court if needed about the damage to her property. An investigation solely into nuisance caused by leaf fall is not justified.

City of Bradford Metropolitan District Council (25 001 139)

Statement Closed after initial enquiries Trees 22-May-2025

Summary: We will not investigate this complaint about the Council’s refusal of Mr X’s request to cut back protected trees. This is because it was reasonable to expect him to appeal to the Planning Inspector. And we will not separately investigate the associated complaints about delay and the quality of the Council’s customer service, as it would not be proportionate, when we are not investigating the main complaint.

Shropshire Council (25 002 672)

Statement Closed after initial enquiries Trees 19-May-2025

Summary: We cannot investigate Mr B’s complaint about the Council’s refusal of his application to remove a protected tree. This is because Mr B has appealed to the Planning Inspector. We do not have the power to investigate Mr B’s complaint about the Planning Inspector’s handling of his appeal.

Sandwell Metropolitan Borough Council (23 021 359)

Statement Closed after initial enquiries Trees 14-May-2025

Summary: We will not investigate this complaint about a tree because there is insufficient evidence of fault by the Council.

North Yorkshire Council (24 009 781)

Statement Upheld Trees 12-May-2025

Summary: We have found the Council at fault for not notifying Mrs X that it had confirmed Tree Preservation Orders within her property. This did not cause Mrs X an injustice as she was aware the Orders had been made and saw they had been confirmed online.

Malvern Hills District Council (24 021 071)

Statement Closed after initial enquiries Trees 12-May-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s actions in relation to a tree preservation order. The law prevents us from investigating matters which a Court considered.

East Suffolk Council (24 020 407)

Statement Closed after initial enquiries Trees 27-Apr-2025

Summary: We will not investigate this complaint about the Council felling trees at a heathland site. This is because there is insufficient evidence of fault by the Council, and insufficient evidence of personal injustice.

London Borough of Harrow (24 016 555)

Statement Closed after initial enquiries Trees 23-Apr-2025

Summary: We will not investigate Mrs B’s complaint about the Council not removing two large trees which block light to her home. This is because there is not enough evidence of fault to justify an investigation.

Surrey County Council (25 001 001)

Statement Closed after initial enquiries Trees 21-Apr-2025

Summary: We will not investigate Mrs B’s complaint that she suffered an injury due to the Council’s failure to remove a dangerous tree. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.

Brighton & Hove City Council (24 021 137)

Statement Closed after initial enquiries Trees 16-Apr-2025

Summary: We will not investigate Mrs X’s complaint about damage caused by a Council owned tree and a personal injury claim for her child, Y. This is because it is reasonable for Mrs X to take the matter to court.