Crawley Borough Council (25 016 668)

Statement Closed after initial enquiries Trees 21-Oct-2025

Summary: We will not investigate Mr B’s complaint that the Council has not taken action about an overhanging tree which affects his property. This is because the information does not suggest the Council was at fault.

Fenland District Council (25 006 921)

Statement Closed after initial enquiries Trees 19-Oct-2025

Summary: We will not investigate Mrs X’s complaint about the Council not maintaining trees on land near her garage, and how it dealt with her reports and complaint. Mrs X’s core complaint is a dispute between her and the Council about legal liability for damage to her property. It would not be unreasonable for her to make a liability claim to the Council’s insurer, then to court if required. We do not investigate councils’ correspondence and complaint handling where we are not investigating the core matter giving rise to the complaint.

London Borough of Hackney (25 009 033)

Statement Closed after initial enquiries Trees 15-Oct-2025

Summary: We will not investigate this complaint about how the Council handled a tree management issue. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.

Reading Borough Council (25 010 356)

Statement Closed after initial enquiries Trees 15-Oct-2025

Summary: We will not investigate this complaint about how the Council managed trees near Mr X’s property. This is because the complaint is late and I have seen no good reasons to investigate it now.

Bournemouth, Christchurch and Poole Council (24 022 796)

Statement Closed after initial enquiries Trees 05-Oct-2025

Summary: We will not investigate Ms X’s complaint about the Council not carrying out work on trees which are damaging her property. This is because there is not enough evidence of fault by the Council to warrant an investigation.

Three Rivers District Council (25 007 300)

Statement Closed after initial enquiries Trees 05-Oct-2025

Summary: We will not investigate Mrs X’s complaint about overgrowing trees and bushes. This is because it is made late.

Luton Borough Council (25 005 761)

Statement Closed after initial enquiries Trees 01-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council not removing trees on land between his property and the highway, and not repairing his driveway crossover. The complaint on the Council’s initial 2019 agreement to remove the trees is late and there are no good reasons to investigate it now. There is not enough evidence of fault in the Council’s decision-making process when deciding not to now fell the trees to warrant investigation. An investigation of the driveway surfacing matter would not achieve a different outcome. It would not be unreasonable for Mr X to make a liability claim for any property damage from the trees to the Council’s insurer, then to court if required.

Surrey County Council (25 006 936)

Statement Closed after initial enquiries Trees 30-Sep-2025

Summary: We will not investigate this complaint about damage caused by Council trees as it is reasonable to expect Mr X to seek a remedy in court.

Kirklees Metropolitan Borough Council (25 012 818)

Statement Closed after initial enquiries Trees 29-Sep-2025

Summary: We will not investigate Mrs B’s complaint that her car was damaged by a Council owned tree. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.

Transport for London (25 010 819)

Statement Closed after initial enquiries Trees 29-Sep-2025

Summary: We will not investigate this complaint about a damage claim as it reasonable to expect Mrs X to take court action for the compensation she seeks.