Gloucestershire County Council (25 024 852)

Statement Closed after initial enquiries Trees 27-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of concerns about trees. This is because there is not enough evidence of fault and the injustice is not significant enough to justify an investigation.

North Somerset Council (25 028 750)

Statement Closed after initial enquiries Trees 26-Jul-2026

Summary: We will not investigate this complaint about the Council’s response to the complainant’s concerns about failure to maintain a tree and damage to his property. This is because the complainant may take the matter to court and it would be reasonable to do so.

Kingston Upon Hull City Council (26 001 389)

Statement Closed after initial enquiries Trees 23-Jul-2026

Summary: We will not investigate this complaint about the removal of trees as part of a wider highway improvement scheme. We could not add to the Council’s response, and we are unlikely to achieve anything further for Mrs Y.

Southend-on-Sea City Council (26 011 045)

Statement Closed after initial enquiries Trees 23-Jul-2026

Summary: We will not investigate Mrs Y’s complaint about a council-owned tree causing damage to her property. It is reasonable to expect Mrs Y to take the matter to court.

Derbyshire County Council (26 011 198)

Statement Closed after initial enquiries Trees 23-Jul-2026

Summary: We will not investigate this complaint alleging property damage by a tree owned by the Council. We will not investigate as it is reasonable to expect Mr X to go to court.

London Borough of Wandsworth (25 023 839)

Statement Upheld Trees 22-Jul-2026

Summary: We will not investigate Ms X’s complaint about the Council’s removal of trees. This is because there is not enough evidence of fault and further investigation by the Ombudsman is unlikely to add to the Council’s response or achieve a different outcome.

London Borough of Bexley (25 031 164)

Statement Closed after initial enquiries Trees 21-Jul-2026

Summary: We will not investigate this complaint about the Council mishandling enforcement action relating to a tree near Mr X’s property. This is because the law prevents us from investigating matters before a court.

Walsall Metropolitan Borough Council (26 010 793)

Statement Closed after initial enquiries Trees 21-Jul-2026

Summary: We will not investigate this complaint about delays in the Council considering Mr X’s planning application. It would be reasonable to expect Mr X to use his right of appeal to the Planning Inspector.

Wirral Metropolitan Borough Council (26 010 863)

Statement Closed after initial enquiries Trees 21-Jul-2026

Summary: We will not investigate Mrs C’s complaint about a highway tree which is damaging the pavement and parts of her property. This is because it is reasonable for Mrs C to pursue these matters at court.

South Gloucestershire Council (25 010 872)

Statement Upheld Trees 20-Jul-2026

Summary: Mr X complained about the Council’s response to his concerns about removal of trees and failure to maintain a fence between a bank alongside his home and a footpath and road. We have not found fault by the Council in the way it made its decision not to replace the fence or trees. We have found fault, causing injustice, with the Council’s complaint handling. The Council has agreed to remedy this injustice by apologising to Mr X.