Torridge District Council (25 022 635)

Statement Closed after initial enquiries Trees 06-Jul-2026

Summary: We will not investigate Mr X’s complaint about how the Council responded when he reported fly-tipping in 2024. This is because the complaint is late, and there is no good reason to investigate now.

Sefton Metropolitan Borough Council (25 030 317)

Statement Closed after initial enquiries Trees 06-Jul-2026

Summary: We will not investigate Mr X’s complaint about damage caused to his property by a Council owned tree because it is reasonable to expect him to take the matter to court. We will not investigate the Council’s complaints handling because the tests in our Assessment Code are not met.

London Borough of Harrow (26 008 879)

Statement Closed after initial enquiries Trees 06-Jul-2026

Summary: We will not investigate this complaint about a claim for damaged property where the complainant believes the Council is liable for compensation. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent and award compensation. It is therefore reasonable to expect them to use their legal remedy.     

City of Doncaster Council (25 027 666)

Statement Closed after initial enquiries Trees 06-Jul-2026

Summary: We will not investigate Mr X’s complaint about Council -owned trees near his daughter’s property, which he says have damaged it. This is because it is reasonable for Mrs X to pursue any claim for compensation through the court.

Sunderland City Council (26 008 699)

Statement Closed after initial enquiries Trees 05-Jul-2026

Summary: We will not investigate Ms X’s complaint about damage caused to her property by a council-owned tree. Only the courts can determine liability for the damage, so it is reasonable for Ms X to take the matter to court.

Southend-on-Sea City Council (25 027 220)

Statement Closed after initial enquiries Trees 02-Jul-2026

Summary: We will not investigate Ms X’s complaint about the Council’s decision not to carry out work on a tree to prevent it causing damage to her property. It is reasonable for Ms X to challenge the Council’s decision in court.

London Borough of Camden (25 025 340)

Statement Closed after initial enquiries Trees 01-Jul-2026

Summary: We cannot investigate Mr X’s complaint about a tree outside his home, which he says has encroached onto his property and caused damage. It is reasonable for Mr X to pursue any claim for costs through the courts.

Bournemouth, Christchurch and Poole Council (25 028 526)

Statement Closed after initial enquiries Trees 01-Jul-2026

Summary: We will not investigate Miss X’s complaint about a Council tree outside her home, which she says has damaged her property. This is because it is reasonable for Miss X to pursue any claim for compensation through the court.

North Tyneside Metropolitan Borough Council (26 007 980)

Statement Closed after initial enquiries Trees 01-Jul-2026

Summary: We will not investigate Ms B’s complaint about the Council’s refusal to pay compensation after a tree fell on her vehicle. This is because it is reasonable for Ms B to pursue her compensation claim at court.

Barnsley Metropolitan Borough Council (25 022 408)

Statement Closed after initial enquiries Trees 30-Jun-2026

Summary: We will not investigate this complaint about the Council cutting a hedge outside Miss Y’s property without her consent. This is because we could not add to the previous investigation by the Council and further investigation would not lead to a different outcome.