Recent statements in this category are shown below:
-
East Sussex County Council (25 023 640)
Statement Closed after initial enquiries Refuse and recycling 09-Jun-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s proposal and decision to introduce a booking system for access to its Household Waste Recycling Centres. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
-
West Suffolk Council (25 024 327)
Statement Closed after initial enquiries Refuse and recycling 08-Jun-2026
Summary: We will not investigate Mrs X’s complaint about bin provision. This is because there is not enough evidence of fault by the Council to warrant an investigation.
-
Stafford Borough Council (25 023 799)
Statement Closed after initial enquiries Refuse and recycling 07-Jun-2026
Summary: We will not investigate this complaint about the Council’s garden waste collection fees. There is not enough evidence of fault to or significant injustice to justify our involvement.
-
Statement Closed after initial enquiries Refuse and recycling 07-Jun-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to consider her complaint about its refuse crew damaging her property via its complaints procedure. This is because there is no sign of fault in the Council’s decision.
-
Durham County Council (26 004 907)
Statement Closed after initial enquiries Refuse and recycling 03-Jun-2026
Summary: We will not investigate Ms B’s complaint about the Council’s refusal to waive the fee for a re-scheduled bulky waste collection. This is because there is not enough evidence of fault to justify an investigation.
-
High Peak Borough Council (26 004 996)
Statement Closed after initial enquiries Refuse and recycling 03-Jun-2026
Summary: We will not investigate this complaint about the Council charging residents to collect garden waste. This is because there is not enough evidence of fault to justify an investigation.
-
Maidstone Borough Council (25 024 259)
Statement Closed after initial enquiries Refuse and recycling 01-Jun-2026
Summary: We will not investigate Mr X’s complaint that a refuse collector damaged his car. This is because it is reasonable for Mr X to pursue the matter through the courts.
-
Swindon Borough Council (25 022 552)
Statement Closed after initial enquiries Refuse and recycling 31-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s waste collection service. The matter complained about did not cause a personal injustice significant enough to warrant an investigation and our involvement would not lead to a different outcome.
-
West Berkshire Council (25 024 509)
Statement Closed after initial enquiries Refuse and recycling 31-May-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to move to three-weekly general waste collections. This is because the law prevents us investigating something affecting most of the residents in the Council’s area.
-
London Borough of Camden (25 020 876)
Statement Closed after initial enquiries Refuse and recycling 31-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his complaints about fly-tipping. There is not enough evidence of fault to justify an investigation.