Recent statements in this category are shown below:
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Preston City Council (25 009 181)
Statement Closed after initial enquiries Refuse and recycling 12-May-2026
Summary: We will not investigate this complaint about waste collection. We are satisfied with the actions the Council proposes to take, and the injustice is not significant enough to justify our further involvement.
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Southend-on-Sea City Council (25 020 266)
Statement Closed after initial enquiries Refuse and recycling 12-May-2026
Summary: We will not investigate X’s complaint that the Council wrongly decided their property was suitable for a new wheeled bin collection. The Council agreed to allow X to continue using sacks with an assisted collection, so there is nothing further we could achieve by investigating the matter.
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London Borough of Lambeth (25 021 182)
Statement Closed after initial enquiries Refuse and recycling 12-May-2026
Summary: We will not investigate Miss X’s complaint about refuse workers emptying the contents of her neighbour’s bin into her own bin before they are being emptied. This is because we do not consider Miss X has not suffered a significant injustice.
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Bury Metropolitan Borough Council (25 023 049)
Statement Closed after initial enquiries Refuse and recycling 12-May-2026
Summary: We will not investigate Ms X’s complaint about the Council’s response to her complaint about local residents leaving their wheelie bins on a car park in front of her property. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Statement Closed after initial enquiries Refuse and recycling 11-May-2026
Summary: We will not investigate Ms X’s complaint about the location of bins near her property. This is because there is not enough evidence of fault to warrant out involvement.
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Eastleigh Borough Council (25 020 194)
Statement Closed after initial enquiries Refuse and recycling 11-May-2026
Summary: We will not investigate this complaint about the Council’s handling of recycling collections. This is because the injustice claimed is not significant enough to warrant further investigation.
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Southend-on-Sea City Council (25 023 860)
Statement Closed after initial enquiries Refuse and recycling 11-May-2026
Summary: We will not investigate X’s complaint that the Council wrongly decided their property was suitable for a new wheeled bin collection. There is not enough evidence of fault to justify an investigation.
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London Borough of Croydon (25 021 893)
Statement Closed after initial enquiries Refuse and recycling 10-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to refund his payment for a bulky waste collection. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Statement Closed after initial enquiries Refuse and recycling 10-May-2026
Summary: We will not investigate Mrs X’s complaint about bin provision. This is because there is not enough evidence of fault in the Council’s actions, and it has not caused a significant enough personal injustice to warrant further investigation.
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London Borough of Sutton (26 002 333)
Statement Closed after initial enquiries Refuse and recycling 10-May-2026
Summary: We will not investigate Mrs B’s complaint about the Council expecting her to pay for a replacement bin. This is because there is not enough evidence of fault to justify an investigation. And, the claimed injustice is not serious or significant enough to justify public money being spent on an investigation.