Cheshire East Council (25 024 569)

Statement Closed after initial enquiries Refuse and recycling 15-Jun-2026

Summary: We will not investigate Mr X’s complaint that the Council charged him to replace a wheelie bin he said it damaged during a collection because the claimed injustice is not significant enough to warrant our involvement.

Barnsley Metropolitan Borough Council (25 025 152)

Statement Closed after initial enquiries Refuse and recycling 15-Jun-2026

Summary: We will not investigate Mr X’s complaint about a bulky waste collection which was not completed. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

London Borough of Hillingdon (25 024 567)

Statement Closed after initial enquiries Refuse and recycling 14-Jun-2026

Summary: We will not investigate this complaint about garden waste. This is because there is not enough evidence of fault by the Council to warrant an investigation.

Bournemouth, Christchurch and Poole Council (25 024 997)

Statement Closed after initial enquiries Refuse and recycling 14-Jun-2026

Summary: We will not investigate Miss X’s complaint about the Council’s decision she would need to pay for a replacement bin. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

North Somerset Council (26 006 226)

Statement Closed after initial enquiries Refuse and recycling 14-Jun-2026

Summary: We will not investigate Mr B’s complaint about missed recycling collections because he has not suffered a significant injustice.

London Borough of Hillingdon (25 023 022)

Statement Closed after initial enquiries Refuse and recycling 11-Jun-2026

Summary: We will not investigate this complaint about dumped rubbish. This is because we could not add to the previous investigation carried out by the Council and any injustice is not significant enough to warrant an investigation.

Sandwell Metropolitan Borough Council (26 005 794)

Statement Closed after initial enquiries Refuse and recycling 10-Jun-2026

Summary: We will not investigate Miss B’s complaint that Council refuse collectors damaged her car. This is because it is reasonable for Miss B to pursue her compensation claim by taking the Council to court.

East Sussex County Council (25 023 640)

Statement Closed after initial enquiries Refuse and recycling 09-Jun-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s proposal and decision to introduce a booking system for access to its Household Waste Recycling Centres. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

West Suffolk Council (25 024 327)

Statement Closed after initial enquiries Refuse and recycling 08-Jun-2026

Summary: We will not investigate Mrs X’s complaint about bin provision. This is because there is not enough evidence of fault by the Council to warrant an investigation.

Stafford Borough Council (25 023 799)

Statement Closed after initial enquiries Refuse and recycling 07-Jun-2026

Summary: We will not investigate this complaint about the Council’s garden waste collection fees. There is not enough evidence of fault to or significant injustice to justify our involvement.