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Recent statements in this category are shown below:

  • Epping Forest District Council (21 005 755)

    Statement Not upheld Pollution 10-May-2022

    Summary: Ms X complained the Council failed to take reasonable steps to investigate her complaint about statutory noise nuisance from a nearby industrial site. The Ombudsman does not find fault with the Council's decision about statutory noise nuisance.

  • Mid Sussex District Council (21 010 938)

    Statement Not upheld Pollution 11-Apr-2022

    Summary: Ms D complains about noise and odour nuisance from a nearby Council depot. The Ombudsman has discontinued the investigation because Ms D has not made any reports about nuisance in the period we can investigate. Further investigation by the Ombudsman would not lead to a different outcome.

  • Leicester City Council (20 010 069)

    Statement Upheld Pollution 29-Mar-2022

    Summary: Mr X complains the Council failed to properly investigate reports he made about noise and breaches of a construction method statement agreed by a contractor for a large development near to his home. We found there was fault by the Council that warrants a remedy to Mr X.

  • North Tyneside Metropolitan Borough Council (21 005 306)

    Statement Upheld Pollution 08-Mar-2022

    Summary: Mr B complained that the Council failed to take action in relation to his neighbour's wood burner which was emitting smoke and fumes at first-floor level affecting his enjoyment of his property and garden. The Ombudsman found the Council properly investigated Mr B's concerns. It failed to keep Mr B properly informed but this did not cause him a significant injustice.

  • Lancashire County Council (21 002 979)

    Statement Not upheld Pollution 16-Feb-2022

    Summary: Mr X complained the Council failed to take action to enforce a planning condition. We have not found fault with the Council.

  • East Riding of Yorkshire Council (21 002 777)

    Statement Not upheld Pollution 04-Jan-2022

    Summary: There is no evidence of fault by the Council. It has investigated Mr X's complaints about flood lights and as there is no statutory nuisance, has not served an abatement notice. The Council has investigated complaints about development without planning and listed building consent. It has spoken to the neighbour and invited the submission of applications to decide if the developments are acceptable. There is no evidence of fault in the Council's process.

  • London Borough of Tower Hamlets (20 005 960)

    Statement Not upheld Pollution 15-Dec-2021

    Summary: Mr X complains the Council failed to properly investigate his complaints of noise, dust and light nuisance from industrial premises. There is no evidence of fault in how the Council investigated some of Mr X's complaints of noise, dust and light nuisance.

  • Torbay Council (21 000 539)

    Statement Not upheld Pollution 13-Oct-2021

    Summary: Mr X complained the Council failed to take action to control odours released from a commercial kitchen near to his property. He said the odours affect his quality of life and also his own business use of his property. There was no fault by the Council.

  • Carlisle City Council (19 014 678)

    Statement Upheld Pollution 26-Jul-2021

    Summary: Mrs D says the Council delayed investigating and failed to take enforcement action relating odour nuisance from a food outlet. The Ombudsman has found evidence of delay but no significant injustice. He has upheld the complaint and completed the investigation.

  • Allerdale Borough Council (20 007 389)

    Statement Not upheld Pollution 22-Jun-2021

    Summary: Mr X complains there were failings and delays in the way the Council responded to his request for assistance in resolving the possible contamination of his private drinking water supply. We have found no evidence of fault in the way the Council considered these matters and so have completed our investigation.