Royal Borough of Kensington & Chelsea (25 013 706)

Statement Closed after initial enquiries Licensing 06-Jan-2026

Summary: We will not investigate this complaint about an application for a House in Multiple Occupation property licence. This is because there is not enough evidence of fault to warrant investigation. And any injustice is not significant enough to justify our involvement.

Westminster City Council (25 021 611)

Statement Closed after initial enquiries Licensing 02-Jan-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s street trading licence application. This is because the Council’s actions did not cause Mr X significant injustice.

Cheshire East Council (25 002 677)

Statement Upheld Licensing 02-Jan-2026

Summary: Mr X complained about how the Council licenced a residential park home and considered Fit and Proper Person nominations. We do not find fault with how the Council licenced the site or considered the nominations. The Council was at fault as its Fit and Proper Person register did not contain all relevant information, but this has now been corrected.

London Borough of Ealing (25 009 844)

Statement Closed after initial enquiries Licensing 19-Dec-2025

Summary: We will not investigate Mr X’s complaint about how the Council has dealt with his concerns about privately rented property disrepair. There is not enough evidence of fault in the Council’s handling to justify our involvement. We also risk stepping into the court’s jurisdiction because Mr X appears to have started legal proceedings against his landlord and the Council.

Westminster City Council (25 012 127)

Statement Closed after initial enquiries Licensing 18-Dec-2025

Summary: We will not investigate this complaint about the Council’s communications with Mrs X about street trading fees as part of the complaint is made late and there are not good reasons to investigate now and there is insufficient evidence of fault or fault causing Mrs X a significant injustice to justify our further involvement.

Salford City Council (25 010 913)

Statement Closed after initial enquiries Licensing 16-Dec-2025

Summary: We will not investigate this complaint about the Council issuing a financial penalty for a breach of licensing conditions. This is because there is not enough evidence of fault.

Tandridge District Council (25 013 108)

Statement Closed after initial enquiries Licensing 16-Dec-2025

Summary: We cannot investigate the actions of the Council in connection with renewal of licence applications for a dog boarding business and a cattery. This is because the complainant has used his statutory right of appeal to the Magistrate’s Court, so this lies outside our jurisdiction.

Liverpool City Council (25 009 628)

Statement Closed after initial enquiries Licensing 15-Dec-2025

Summary: We will not investigate Mr X’s complaint the Council has failed to properly enforce its Landlord Licensing scheme. Any injustice is not significant enough to justify our involvement.

London Borough of Brent (25 011 076)

Statement Closed after initial enquiries Licensing 09-Dec-2025

Summary: We will not investigate this complaint about Mr X’s personal information made available on a public register by the Council. This is because there is not enough evidence of fault.

London Borough of Croydon (25 009 433)

Statement Closed after initial enquiries Licensing 04-Dec-2025

Summary: We will not investigate this complaint about the way the Council dealt with a licensing application. This is because there is not enough evidence of fault to justify an investigation.