Recent statements in this category are shown below:
Statement Not upheld Health and safety 19-Mar-2019
Summary: Mr X complains about the way the Council carried out a risk assessment of his home under the Housing Health and Safety Rating System and the conclusions it reached. He also complains about the way it handled his concerns about this matter. He says some of the areas in his home are not safe to use during the hours of darkness and he wants the Council to clarify the conclusions it reached about the category of hazards in these areas. We have discontinued our investigation into this complaint. This is because there is no recommendation we could make which would guarantee the ultimate outcome sought by Mr X, and the court system is better placed to deal with his overall complaint.
Statement Upheld Health and safety 15-Oct-2018
Summary: The Ombudsman will not investigate Mrs X's complaint about the condition of the footpath outside her parent's home. This is because the Council has remedied any possible injustice. Consideration of the complaint by the Ombudsman could not achieve anything more.
Statement Not upheld Health and safety 30-May-2018
Summary: There was no fault by the Council in its response to Mr and Mrs X's complaints and concerns about their neighbour Mr Y's use of his wood-burning stove. The Council made its professional judgement decisions on the issues raised without fault.
Statement Not upheld Health and safety 22-Jan-2018
Summary: there is no fault by the Council regarding its decision not to pursue a supermarket for failing to report a customer's accident in store.
Statement Upheld Health and safety 19-Dec-2017
Summary: Mr D complains the Authority failed to enforce a fire safety notice. The Ombudsman has found some evidence of fault because there were periods of delay by the Authority. However, it had no obligation to seek formal enforcement action. She has upheld the complaint and completed the investigation because the Authority has agreed to apologise to Mr D for one period of delay.
Statement Upheld Health and safety 07-Jun-2017
Summary: The Community Protection Officer acted in line with his job description and training. Therefore, where there is no evidence of fault, the Ombudsman will not challenge the merits of a professional judgment. But the Council has accepted that at times it was insensitive when it responded to Ms B's complaint and apologised.
Statement Not upheld Health and safety 30-May-2017
Summary: There was no fault in the Council's investigation of a trading standards complaint. There was a delay in referring the complaint, but this was not the fault of the Council.
Statement Not upheld Health and safety 12-May-2017
Summary: There is no evidence of fault in how Humberside Fire and Rescue Service dealt with fire prevention work between 2007 and 2009.
Statement Not upheld Health and safety 07-Mar-2017
Summary: the Council has properly investigated Mr X's reports of health and safety hazards at a nearby supermarket superstore's car park. The Ombudsman cannot, therefore, criticise the Council's decision not to take enforcement action.
Statement Upheld Health and safety 01-Mar-2017
Summary: The Ombudsman found fault on Mr C's complaint against the Council that it failed to ensure the operators of a local sports stadium applied and obtained a safety certificate for the last 2 years. Although the stadium had a safety certificate, the Council was unable to provide copies of its inspection records. Nor did it provide evidence of the officers' decision of no risk to public safety. The Council agreed to improve record keeping and inspect the ground if not done in last 12 months.