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  • Aria Healthcare Group LTD (25 008 929)

    Statement Closed after initial enquiries Residential care 26-Nov-2025

    Summary: We will not investigate this complaint about the care provided to residents in a care home. We have no consent for Mrs X to represent any resident living in the home. Investigation of the only matter relating directly to Mrs X would be unlikely to lead to any worthwhile outcome.

  • Cornwall Council (25 008 934)

    Statement Closed after initial enquiries Assessment and care plan 26-Nov-2025

    Summary: We will not investigate Mr X’s complaint about his daughter’s social care. The Complaint is late and there are no good reasons to investigate now.

  • Cornwall Council (25 008 936)

    Statement Closed after initial enquiries Assessment and care plan 26-Nov-2025

    Summary: We will not investigate this complaint about social care. The Complaint is late and there are no good reasons to investigate now.

  • Isle of Wight Council (25 009 060)

    Statement Closed after initial enquiries Enforcement 26-Nov-2025

    Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control and a possible statutory nuisance. This is because part of the complaint is late. We are unlikely to find fault in relation to the complainant’s concerns about how the Council considered noise issues. The Complainant has not suffered significant injustice in relation to the remaining issues complained about.

  • Calderdale Metropolitan Borough Council (25 009 080)

    Statement Closed after initial enquiries Friends and family carers 26-Nov-2025

    Summary: We will not investigate this complaint about the Council’s refusal to backdate fostering allowance payments. The Council has already considered the complaint through the three stage Children Act complaint procedure and further investigation would not lead to a different outcome.

  • London Borough of Lewisham (25 009 222)

    Statement Closed after initial enquiries Homelessness 26-Nov-2025

    Summary: We cannot investigate this complaint about the Council’s assessment of a homelessness application. It was reasonable for Mrs X to challenge the decisions by way of the review and appeals procedure. She has taken the matter to the County Court and we cannot investigate matters which have been subject to court proceedings regardless of the outcome.

  • Gloucestershire County Council (25 009 243)

    Statement Closed after initial enquiries Other 26-Nov-2025

    Summary: We cannot investigate Mr X’s complaint about the Council’s actions in relation to traffic management. This is because it is not in our jurisdiction as Mr X has started court action.

  • London Borough of Hillingdon (25 009 245)

    Statement Closed after initial enquiries Homelessness 26-Nov-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s decision to end its homelessness duty in 2020 because the complaint is late and there are no good reasons to consider it now. We will not investigate the complaint about the suitability of her temporary accommodation because the Council has already carried out a suitability review. Ms X had the right to appeal to the court if she disagreed with the outcome and it was reasonable for her to do so. We will not investigate the complaint about the priority awarded on the housing register because there is insufficient evidence of fault to justify our involvement.

  • Cornwall Council (25 009 250)

    Statement Closed after initial enquiries Planning applications 26-Nov-2025

    Summary: We will not investigate this complaint about the decision to grant planning permission for new properties near the complainant’s home. The decision was made by the Planning Inspectorate which is not a body within our jurisdiction.

  • Birmingham City Council (25 009 277)

    Statement Closed after initial enquiries Child protection 26-Nov-2025

    Summary: We will not investigate Mr X’s complaint about concerns he raised about his children’s school. We have already considered these matters and will not do so again. The Information Commissioner is better placed to deal with other matters.

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