Surrey County Council (25 021 097)

Category : Education > Special educational needs

Decision : Closed after initial enquiries

Decision date : 09 Jun 2026

The Ombudsman's final decision:

Summary: We cannot investigate Mr X’s complaint about the Council’s assessment and consultation process before it issued an Education Health and Care Plan because Mr X appealed to the Tribunal.

The complaint

  1. Mr X says the Council failed to properly consult him before issuing an Education Health and Care Plan (EHC Plan) for his child, Y.

Back to top

The Ombudsman’s role and powers

  1. We cannot investigate a complaint if someone has appealed to a tribunal about the same matter. We also cannot investigate a complaint if in doing so we would overlap with the role of a tribunal to decide something which has been or could have been referred to it to resolve using its own powers. (Local Government Act 1974, section 26(6)(a), as amended)

Back to top

How I considered this complaint

  1. I considered information provided by Mr X which included the Council’s reply to his complaint.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. The Council named School Z in Y’s EHC Plan in 2025. Mr X appealed to the Tribunal for it to change the named school. He later withdrew his appeal once it was clear School Z worked for Y.
  2. Mr X says the Council failed to properly consult him before it issued the EHC Plan in February 2026. He is unhappy with the EHC Plan assessment process.
  3. The courts have established that if someone has appealed to the Tribunal, the law says we cannot investigate any matter which was part of, was connected to, or could have been part of, the appeal to the Tribunal. (R (on application of Milburn) v Local Government and Social Care Ombudsman [2023] EWCA Civ 207)
  4. We cannot investigate why the Council named School Z as Mr X appealed to the Tribunal.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because he appealed to the Tribunal.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings