Staffordshire County Council (23 015 453)

Category : Education > Special educational needs

Decision : Closed after initial enquiries

Decision date : 13 Feb 2024

The Ombudsman's final decision:

Summary: We will not investigate this complaint that the Council has failed to identify an appropriate school for the complainant’s son. This is because he has the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for him to do so.

The complaint

  1. The complainant, who I will refer to as Mr X, complains that the Council has failed to identify an appropriate school for his son.

Back to top

The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. The law says we cannot normally investigate a complaint when someone has a right of appeal, reference or review to a tribunal about the same matter. However, we may decide to investigate if we consider it would be unreasonable to expect the person to use this right. (Local Government Act 1974, section 26(6)(a), as amended)
  3. The First-tier Tribunal (Special Educational Needs and Disability) considers appeals against council decisions regarding special educational needs. We refer to it as the SEND Tribunal in this decision statement.

Back to top

How I considered this complaint

  1. I considered information provided by the complainant and the Council.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. Mr X’s son has an Education Health and Care Plan (EHC Plan). He says his son is currently being educated at home because the Council has failed to identify an appropriate school for him to attend. He says his son needs to be in school.
  2. The Ombudsman will not investigate Mr X’s complaint. The school, or type of school, his son should attend is not something on which we can express a view. If Mr X is unhappy with the provision named in his son’s EHC Plan, he has the right to appeal to the SEND Tribunal.
  3. Where appeal rights exist, the Ombudsman normally expects them to be used. Mr X’s recourse is to appeal to the SEND Tribunal, and it would be reasonable for him to do so. The Ombudsman will not intervene.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because it would be reasonable for him to use his right to appeal.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings