Recent statements in this category are shown below:
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Essex County Council (25 021 530)
Report Upheld School transport 16-Sep-2026
Summary: Mrs K complained about her two children’s school transport including late and missed pick-ups, a lack of consistency, ignoring instructions to safeguard her children and about an incident when one of her children went missing. Both children have Education, Health and Care Plans.
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Essex County Council (25 023 460)
Report Upheld School transport 16-Sep-2026
Summary: Mrs K complained about her two children’s school transport including late and missed pick-ups, a lack of consistency, ignoring instructions to safeguard her children and about an incident when one of her children went missing. Both children have Education, Health and Care Plans.
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Surrey County Council (26 002 835)
Statement Closed after initial enquiries School transport 18-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his child free home-to-school transport. This is because there is not enough evidence of fault to justify an investigation.
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Central Bedfordshire Council (26 008 234)
Statement Closed after initial enquiries School transport 18-Aug-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse home to school transport. It is unlikely we would find fault.
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West Northamptonshire Council (26 008 559)
Statement Closed after initial enquiries School transport 18-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision not to provide free school transport to Ms X’s child. This is because there is not enough evidence of fault to warrant an investigation.
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Bedford Borough Council (26 010 554)
Statement Closed after initial enquiries School transport 18-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of an application for home-to-school transport. This is because there is not enough evidence the Council is at fault.
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West Northamptonshire Council (26 013 370)
Statement Closed after initial enquiries School transport 18-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to withdraw a free school bus service. This is because there is not enough evidence of fault to justify an investigation.
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Herefordshire Council (25 031 239)
Statement Closed after initial enquiries School transport 18-Aug-2026
Summary: We will not investigate Mr X’s complaint about school transport because there is not enough evidence of fault to justify an investigation.
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Statement Closed after initial enquiries School transport 18-Aug-2026
Summary: We will not investigate this complaint about education transport. There is not enough evidence of fault by the Council to warrant investigation.
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Leicestershire County Council (26 006 249)
Statement Closed after initial enquiries School transport 17-Aug-2026
Summary: We will not investigate this complaint about shared home to school transport. It is unlikely we would find fault with how the Council decided a shared taxi was appropriate. We will not investigate the Council’s communication about the matter because an investigation is unlikely to add anything to the Council’s response.