Newcastle upon Tyne City Council (25 030 112)

Statement Closed after initial enquiries Other 01-Sep-2026

Summary: We cannot investigate Mr X’s complaint because the law prevents us from investigating complaints about what happens in schools and the actions of councils dealing with complaints about these matters.

Hertfordshire County Council (25 028 403)

Statement Closed after initial enquiries Other 31-Aug-2026

Summary: We will not investigate Ms X’s complaint about the disruption to her grandson’s education because there is nothing we could add to the Council’s response.

Lincolnshire County Council (26 003 100)

Statement Closed after initial enquiries Other 26-Aug-2026

Summary: We cannot investigate Mr X’s complaint the Council failed to secure appropriate education provision for his child who has an Education, Health and Care plan. This is because Mr X has used his right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and these matters are too closely related.

Liverpool City Council (25 026 891)

Statement Closed after initial enquiries Other 25-Aug-2026

Summary: We cannot investigate Ms X’s complaint about a school’s decision to close between 19 and 23 January and the action taken to address mould in classrooms. The law prevents us considering complaints about the management of schools.

North Northamptonshire Council (25 016 613)

Statement Closed after initial enquiries Other 24-Aug-2026

Summary: We will not investigate this complaint about the Council’s response to parents’ concerns about a primary school because there is not enough evidence of fault to justify an investigation.

Suffolk County Council (25 025 787)

Statement Closed after initial enquiries Other 24-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s actions regarding Mr X’s child’s school attendance. Further investigation would not lead to a different outcome or achieve anything more for Mr X.

Staffordshire County Council (26 013 591)

Statement Closed after initial enquiries Other 19-Aug-2026

Summary: We cannot investigate this complaint about a school’s role in issuing a Fixed Penalty Notice for school non-attendance. The law prevents us from investigating complaints about the internal management of schools. For the rest, there is not enough evidence of fault in the Council’s decision not to consider Miss X’s resulting complaint, and further investigation would not lead to a different outcome.

Sheffield City Council (26 013 595)

Statement Closed after initial enquiries Other 17-Aug-2026

Summary: We will not investigate this complaint about the Council’s decision to issue school absence fixed penalty notices. There is no worthwhile outcome achievable from our investigation. Additionally, Mr X can challenge the notices in court. 

Warwickshire County Council (25 024 178)

Statement Closed after initial enquiries Other 17-Aug-2026

Summary: We will not investigate Mr X’s complaint about advice he received from the Council concerning his son’s eligibility for the ‘fair access protocol’ because any lack of clarity in the advice has not caused sufficient injustice to justify an investigation.

Leicester City Council (26 007 413)

Statement Closed after initial enquiries Other 16-Aug-2026

Summary: We will not investigate this complaint about the Council’s decision to issue a school absence fixed penalty notice. There is no worthwhile outcome achievable from our investigation. Additionally, Mrs X can challenge the notice in court.