Brighton & Hove City Council (25 003 743)

Statement Closed after initial enquiries Other 10-Sep-2025

Summary: We will not investigate Mr X’s complaint about changes to the Council’s Early Years Provider Agreement which he says threaten the viability of his business. There is not enough evidence of fault to justify an investigation.

Kent County Council (25 003 559)

Statement Closed after initial enquiries Other 10-Sep-2025

Summary: We cannot investigate Mrs X’s complaint about how the Council dealt with her concerns of bullying at her child’s school. This is because the law prevents us from investigating what happens in schools and about how councils investigate these matters.

Bath and North East Somerset Council (25 003 590)

Statement Closed after initial enquiries Other 08-Sep-2025

Summary: We could not add to the findings of an independent investigator who was extremely critical of the Council’s dealings with Mr F and his children. Mr F is concerned about the children’s education now their mother has removed them from school. We cannot investigate this complaint because the Council has not had an opportunity to respond.

Council of the Isles of Scilly (25 002 522)

Statement Not upheld Other 03-Sep-2025

Summary: Ms X complained the Council failed to properly consider its statutory duties and failed to provide sufficient funding for transport to sixth form aged education for her child Y between 2023 and 2025. The Council made its decision on its post 16 home to school transport policy and funding for families without fault.

Hampshire County Council (25 004 015)

Statement Closed after initial enquiries Other 02-Sep-2025

Summary: We cannot investigate this complaint about the grounds on which the Council prosecuted Mrs X for failure to ensure school attendance. A legal bar prevents us investigating matters that have been subject to court action.

Nottinghamshire County Council (25 005 169)

Statement Closed after initial enquiries Other 02-Sep-2025

Summary: We will not investigate Miss X’s complaint about a school placement. This is because there was a right of appeal to the SEND Tribunal and it was reasonable for Miss X to appeal.

Birmingham City Council (24 022 402)

Statement Not upheld Other 25-Aug-2025

Summary: Mr X complained the Council failed to properly assess his child’s home education. We cannot investigate this complaint. This is because Mr X is now engaged in court proceedings with the Council. We cannot investigate matters that are before a court.

St Mary's RC Primary School, Horwich (25 008 479)

Statement Closed after initial enquiries Other 17-Aug-2025

Summary: We cannot investigate this complaint about the arrangements for Mrs X’s child to start school. This is because the law prevents us from looking at complaints about the internal management of schools.

Bracknell Forest Council (24 005 661)

Statement Upheld Other 04-Aug-2025

Summary: Mrs X complained about the Council’s handling of her daughter, S’s, Education, Health and Care Plan, school attendance and communication with her about it. We found the Council has already taken appropriate action for its poor communication with Mrs X between November 2023 and January 2024. We found no other fault.

Trafford Council (24 014 993)

Statement Not upheld Other 31-Jul-2025

Summary: Mr X complained that the Council did not ensure that the day Nursery, which his son attended, provided itemised invoices for additional services over and above the free education entitlement. We do not find fault with the Council’s actions. Therefore, we are closing the complaint.