Westminster City Council (25 020 246)

Statement Closed after initial enquiries Other 23-Dec-2025

Summary: We will not investigate this complaint about the Council’s communication about elective home education. There is not enough evidence of fault to justify us investigating. For the remainder, the law prevents us from investigating complaints about what happens in schools and the Information Commissioner is better placed to consider the part of the complaint about data protection.

Wirral Metropolitan Borough Council (25 002 941)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We cannot investigate Mr X’s complaint about a school and its head teacher, nor the actions of the Council dealing with his correspondence and complaints to it about these matters.

London Borough of Haringey (25 010 354)

Statement Closed after initial enquiries Other 12-Dec-2025

Summary: We will not investigate this complaint about what happened in a school because we have no power to do so. We will also not investigate the Council’s decision not to investigate the school because it is unlikely we would find fault and we are unable to achieve Ms X’s desired outcomes.

Oxfordshire County Council (25 016 332)

Statement Closed after initial enquiries Other 10-Dec-2025

Summary: We cannot investigate this complaint about the Council’s involvement in a school’s Ofsted inspection. This is because the law prevents us from investigation what happens in schools.

Nottinghamshire County Council (25 018 423)

Statement Closed after initial enquiries Other 10-Dec-2025

Summary: We will not investigate this complaint about how the Council dealt with Ms X’s application for free school meal vouchers for her child. This is because we would not achieve a worthwhile outcome by doing so.

Telford & Wrekin Council (25 009 345)

Statement Closed after initial enquiries Other 25-Nov-2025

Summary: We will not investigate Mr X’s concerns about the Council’s handling of his complaint about a penalty charge notice issued due to his child’s attendance at school. There is not enough evidence of fault and it is unlikely we could add anything to the Council’s response. Our intervention would be unlikely to lead to a different outcome, and we will not look at complaint handling as a standalone issue.

London Borough of Southwark (24 018 237)

Statement Closed after initial enquiries Other 25-Nov-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse a scholarship. This is because there is not enough fault to justify our investigation.

West Northamptonshire Council (25 008 745)

Statement Closed after initial enquiries Other 19-Nov-2025

Summary: We cannot investigate Miss X’s complaint about historic failure to provide suitable equipment to her during her time in education or for failing to make safeguarding referrals. The issues Miss X complained about related to Miss X’s school, not the Council, and the law says we cannot investigate.

London Borough of Bexley (25 008 652)

Statement Closed after initial enquiries Other 18-Nov-2025

Summary: We will not investigate Mr X’s complaint about a resilience and social skills intervention delivered to his child. We do not have jurisdiction to investigate complaints about what happens in schools.

Brighton & Hove City Council (25 001 047)

Statement Not upheld Other 11-Nov-2025

Summary: Mrs X complained the Council discriminated against her children by refusing them access to a Holiday Activities and Food (HAF) scheme. We found no fault with the way the Council made its decision.