Summary: We cannot investigate Mr B’s complaint about Adult Learning Centres. This is because it is not within the jurisdiction of the Ombudsman to investigate.

The complaint

1. Mr B complained about Information Technology (IT) tuition at a local Adult Learning Centre.

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The Ombudsman’s role and powers

2. We cannot investigate most complaints about what happens in schools. (Local Government Act 1974, Schedule 5, paragraph 5(2), as amended)
3. We investigate complaints about councils and certain other bodies. We cannot investigate the actions of bodies such as Adult Learning Centres. (Local Government Act 1974, sections 25 and 34A, as amended)

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How I considered this complaint

4. I considered information provided by the complainant.
5. I considered the Ombudsman’s Assessment Code.

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Final decision

6. We cannot investigate Mr B’s complaint because it is not within the jurisdiction of the Ombudsman.

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Investigator's decision on behalf of the Ombudsman