Decision search
Your search has 52604 results
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West Lancashire Borough Council (24 004 368)
Statement Upheld Allocations 12-Feb-2025
Summary: Mr X complained about the Council’s assessment of, and review of its decision about, his medical priority on the housing register. We have found fault by the Council, causing injustice, in failing to properly review its decision about Mr X’s priority band. The Council has agreed to remedy this injustice by apologising to Mr X, making a payment to reflect his upset and uncertainty and carrying out a fresh review.
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London Borough of Ealing (24 005 882)
Statement Closed after initial enquiries Allocations 12-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. It was reasonable for Mr X to ask for a review of the Council’s decision.
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Birmingham City Council (24 007 340)
Statement Upheld Refuse and recycling 12-Feb-2025
Summary: Mr X complained the Council has repeatedly failed to collect the household waste from his street. Mr X says they had no collections at all for three months between May and late August 2024 and that since then although some collections have been made, the waste is still not routinely collected as scheduled. We found the Council’s repeated failure to collect the household waste and recycling from Mr X’s street is fault. This led to an accumulation of waste in the street that is unsightly and smells unpleasant. The Council has agreed to apologise, make a payment to Mr X and monitor his collections.
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London Borough of Barnet (24 008 497)
Statement Closed after initial enquiries Child protection 12-Feb-2025
Summary: We will not investigate Miss X’s complaint about child protection action by the Council. There is not enough evidence of fault by the Council to warrant our further involvement.
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Statement Closed after initial enquiries Council tax 12-Feb-2025
Summary: We will not investigate this complaint about Council tax liability and overpayment of Council tax because there was an appeal to a Valuation Tribunal. There is no evidence of fault by the Council in the way they acted in this matter.
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London Borough of Lambeth (24 017 880)
Statement Closed after initial enquiries Council tax 12-Feb-2025
Summary: We will not investigate this complaint about a Council tax refund because there is insufficient injustice to warrant investigation.
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Bury Metropolitan Borough Council (24 017 964)
Statement Closed after initial enquiries Council tax 12-Feb-2025
Summary: We will not investigate this complaint about Mr X complains about the Council refusal to award a student exemption for Council tax purposes.
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Tendring District Council (24 017 991)
Statement Closed after initial enquiries Councillor conduct and standards 12-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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London Borough of Ealing (24 018 354)
Statement Closed after initial enquiries Council tax 12-Feb-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Wiltshire Council (24 019 013)
Statement Closed after initial enquiries Looked after children 12-Feb-2025
Summary: We cannot investigate this complaint about the Council’s communication with Mr X relating to a child. This is because we have no jurisdiction to consider the complaint because of ongoing court proceedings.