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Kent County Council (25 025 673)

Category : Children's care services > Other

Decision : Closed after initial enquiries

Decision date : 28 May 2026

The Ombudsman's final decision:

Summary: We cannot investigate Mr X’s complaint about a report that the Council presented to a court. The law prevents us from investigating what happened in court.

The complaint

  1. Mr X complains about the contents of a section 7 report that the Council presented to the Family Court.

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The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

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How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

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My assessment

  1. We cannot investigate Mr X’s complaint about the section 7 report the Council presented to the courts. A section 7 court report forms part of court proceedings. We have no power to investigate any matters related to its content or preparation.

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Final decision

  1. We cannot investigate Mr X’s complaint because it is about what happened in court.

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Investigator's decision on behalf of the Ombudsman

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