Norfolk County Council (21 018 009)

Category : Children's care services > Other

Decision : Closed after initial enquiries

Decision date : 24 Mar 2022

The Ombudsman's final decision:

Summary: We cannot investigate this complaint about what the Council included in a court bundle. This matter is not separable from court action.

The complaint

  1. Mr X complained the Council included data about them it should not have done in a court bundle, then failed to respond to his contacts about this.

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The Ombudsman’s role and powers

  1. We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

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How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

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My assessment

  1. The complaint concerns the content of a court bundle.

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Final decision

  1. We cannot investigate Mr X’s complaint because the contents of a court bundle are part of a court process.

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Investigator's decision on behalf of the Ombudsman

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