Privacy settings

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Norfolk County Council (21 018 009)

Category : Children's care services > Other

Decision : Closed after initial enquiries

Decision date : 24 Mar 2022

The Ombudsman's final decision:

Summary: We cannot investigate this complaint about what the Council included in a court bundle. This matter is not separable from court action.

The complaint

  1. Mr X complained the Council included data about them it should not have done in a court bundle, then failed to respond to his contacts about this.

Back to top

The Ombudsman’s role and powers

  1. We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. The complaint concerns the content of a court bundle.

Back to top

Final decision

  1. We cannot investigate Mr X’s complaint because the contents of a court bundle are part of a court process.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page