London Borough of Lambeth (25 022 564)

Statement Upheld Looked after children 29-Jun-2026

Summary: We will not investigate Ms X’s complaint about a financial remedy offered by the Council. There is nothing we could add to the Council’s response. We cannot achieve the outcome Ms X wants.

Worcestershire County Council (25 015 887)

Statement Closed after initial enquiries Looked after children 22-Jun-2026

Summary: We will not investigate part of Mr X’s complaint about support provided to him as a child because the complaints were either previously considered by the Ombudsman or they are late. We will not investigate Mr X’s complaint about data handling because the Information Commissioner is better suited. We will also not investigate the complaints because it is reasonable for Mr X to use his right to take the matter to court to secure the outcome he seeks.

London Borough of Haringey (25 014 801)

Statement Upheld Looked after children 18-Jun-2026

Summary: Ms X complained about how the Council handled her housing situation when she became homeless and its failure to complete the recommendation made during the stage 3 of the statutory complaints procedure. There was fault by the Council for its delays with completing the statutory complaints procedure and its failure to complete the recommendation made by the review panel at stage 3. This caused injustice to Ms X. The Council will take action to remedy the injustice caused.

West Northamptonshire Council (25 021 913)

Statement Closed after initial enquiries Looked after children 15-Jun-2026

Summary: We will not investigate Mr F’s complaint about the care of his daughter because there is not enough evidence of fault and nothing to be gained from further investigation.

Worcestershire County Council (25 022 946)

Statement Closed after initial enquiries Looked after children 15-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of Ms X’s concerns about the care of her child. An investigation by us is unlikely to achieve significantly more than the Council has already done or lead to a different outcome.

Devon County Council (25 023 986)

Statement Closed after initial enquiries Looked after children 15-Jun-2026

Summary: We will not investigate Mr X’s complaint that the Council did not provide him with a care leaver’s grant and accommodation between 2016 and 2018. The complaint is late and there are no good reasons to exercise discretion to consider it now.

Salford City Council (25 022 443)

Statement Closed after initial enquiries Looked after children 07-Jun-2026

Summary: We will not investigate Mrs X’s complaint that the Council failed to investigate concerns she raised about her ex-foster child. The complaint is late with no good reason to investigate it now.

Cheshire East Council (25 023 369)

Statement Closed after initial enquiries Looked after children 03-Jun-2026

Summary: We will not investigate Miss X’s complaint about the Council's refusal to investigate her complaint. There is not enough evidence of fault to warrant an investigation.

London Borough of Havering (25 021 796)

Statement Closed after initial enquiries Looked after children 26-May-2026

Summary: We will not investigate Miss X’s complaint about letters and gifts not being given to her adopted child. We are unlikely to achieve more than the £200 offered by the Council.

Nottinghamshire County Council (25 020 894)

Statement Closed after initial enquiries Looked after children 25-May-2026

Summary: We will not investigate this complaint about the Council’s handling of care of the complainant’s children. This is because we could not add to any previous investigation by the Council, any investigation would not lead to a different outcome, and any fault has not caused significant injustice. We will not investigate part of this complaint because it is late and there is no reason why the complainant could not have come to us sooner. We cannot investigate part of this complaint as the court made decisions about care arrangements and the law prevents us from investigating them.