Decision search
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North Northamptonshire Council (24 014 077)
Statement Closed after initial enquiries School transport 20-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to grant free school transport for the complainant’s son. There is insufficient evidence of fault in the way the Council made its decision.
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Boston Borough Council (24 014 086)
Statement Closed after initial enquiries Councillor conduct and standards 20-Jan-2025
Summary: We will not investigate this complaint the Council refused to consider a complaint about a Parish Councillor’s conduct. There is not enough evidence of fault to justify our involvement. Additionally, the Council’s actions have not caused a significant injustice.
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Coventry City Council (24 014 153)
Statement Closed after initial enquiries Planning applications 20-Jan-2025
Summary: We will not investigate Mrs X’s complaint about the way the Council reached decisions regarding changes to a lease for commercial premises it owns. This is because there is not enough evidence of fault by the Council.
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Suffolk County Council (24 014 154)
Statement Upheld Special educational needs 20-Jan-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Halton Borough Council (24 014 173)
Statement Closed after initial enquiries Councillor conduct and standards 20-Jan-2025
Summary: We will not investigate this complaint about the Council’s response to a member conduct complaint as there is not enough evidence of fault and we cannot achieve the outcome Mr X wants. It is also reasonable for Mr X to complain to the Information Commissioner about how the Council dealt with his request for information.
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East Riding of Yorkshire Council (24 014 832)
Statement Closed after initial enquiries Other 20-Jan-2025
Summary: We will not investigate this complaint about comments that a Housing Officer made about Mr X’s tenancy. This is because we have no powers to investigate the Council when it concerns the management of social housing.
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Essex County Council (24 015 134)
Statement Upheld Special educational needs 20-Jan-2025
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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London Borough of Haringey (24 017 588)
Statement Closed after initial enquiries Other 19-Jan-2025
Summary: We will not investigate this complaint about the Council's investigation into anti-social behaviour and how it dealt with Mr X’s complaints about this as any alleged Council fault has not caused Mr X a level of personal injustice that would justify our further action. Mr X’s concerns about data protection breaches should be made to the Information Commissioner's Office.
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Essex County Council (24 017 216)
Statement Closed after initial enquiries Other 18-Jan-2025
Summary: We will not investigate this complaint about a claim for damages as this is a matter for court.
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London Borough of Waltham Forest (24 017 243)
Statement Closed after initial enquiries Parking and other penalties 18-Jan-2025
Summary: We cannot investigate this complaint about the Council’s enforcement of a penalty charge notice as Mr X’s case has been considered by the court and is now no longer within our remit.