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  • Sefton Metropolitan Borough Council (24 021 958)

    Statement Closed after initial enquiries Council tax 13-Apr-2025

    Summary: We will not investigate Mr X’s complaint about how a Council dealt with overpaid Council Tax. It is unlikely we would find fault.

  • Warrington Council (24 022 227)

    Statement Closed after initial enquiries Other 13-Apr-2025

    Summary: We cannot investigate Mrs X’s complaint about the Council’s section 7 court report. We have no jurisdiction to look at matters subject to court proceedings.

  • Hampshire County Council (24 022 326)

    Statement Closed after initial enquiries Other 13-Apr-2025

    Summary: We cannot investigate Mr X’s complaint about a social worker’s evidence given to a Court.

  • Sefton Metropolitan Borough Council (24 022 880)

    Statement Closed after initial enquiries Council tax 13-Apr-2025

    Summary: We will not investigate this complaint about Council tax listing as this is against a body out of jurisdiction.

  • London Borough of Enfield (24 022 963)

    Statement Upheld Homelessness 13-Apr-2025

    Summary: Mr Z on behalf of Mr X and Miss Y says the Council failed to complete the remedy recommended by a previous Ombudsman investigation. We have found fault in the Council’s actions but do not recommend any further remedy.

  • Birmingham City Council (25 000 202)

    Statement Closed after initial enquiries Refuse and recycling 13-Apr-2025

    Summary: We cannot investigate Mr X’s complaint about the Council’s failure to collect waste bins due to industrial action. We have no jurisdiction to investigate matters which affect all or most people in the Council’s area.

  • West Oxfordshire District Council (24 019 058)

    Statement Closed after initial enquiries Planning applications 13-Apr-2025

    Summary: We will not investigate this complaint about the way the Council publicised and considered Mr X’s neighbour’s planning applications. We have not seen enough fault in the Council’s actions to warrant our involvement.

  • Transport for London (24 017 635)

    Statement Closed after initial enquiries Other 12-Apr-2025

    Summary: We will not investigate Mrs X’s complaint about Transport for London’s refusal of her application for its car scrappage scheme. This is because there is not enough evidence of fault affecting the decision.

  • Birmingham City Council (24 021 149)

    Statement Closed after initial enquiries Parking and other penalties 12-Apr-2025

    Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because there is not enough evidence of fault by the Council.

  • Buckinghamshire Council (24 018 924)

    Statement Upheld Special educational needs 11-Apr-2025

    Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.

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