Decision search
Your search has 50054 results
-
Surrey County Council (24 016 636)
Statement Closed after initial enquiries Councillor conduct and standards 09-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
-
Dudley Metropolitan Borough Council (24 016 643)
Statement Closed after initial enquiries Council tax 09-Jan-2025
Summary: We will not investigate Mr B’s complaint about the Council charging council tax for a period when his new properties were not ready for occupation. This is because it was reasonable for Mr B to put in an appeal to the Valuation Tribunal.
-
London Borough of Newham (24 016 647)
Statement Closed after initial enquiries Parking and other penalties 09-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s issue and handling of a penalty charge notice. This is because the appeals process is better placed to decide if the penalty charge notice is valid and it would be reasonable for Mr X to apply to the Traffic Enforcement Centre at Northampton County Court to reinstate his right of appeal.
-
East Riding of Yorkshire Council (24 016 830)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate Ms B’s complaint that the Council has damaged her home. This is because it is reasonable for her to take the Council to court.
-
North Lincolnshire Council (24 017 016)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate the Council’s handling of Miss X’s complaint about a data breach as this is best dealt with by the Information Commissioner’s Office.
-
Sandwell Metropolitan Borough Council (24 015 170)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate this complaint that the Council provided incorrect information to the Disclosure Barring Service. This is because there is an appeals process for Disclosure Barring Service decisions.
-
Newcastle upon Tyne City Council (24 003 262)
Statement Closed after initial enquiries Refuse and recycling 09-Jan-2025
Summary: We will not investigate Ms X’s complaint about household waste and recycling bins being left in a disabled parking bay. This is because the case does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The injustice to Ms X is not significant enough to warrant an investigation. Also, our involvement would be unlikely to add anything to the Council’s response or lead to a different outcome.
-
Bristol City Council (23 013 343)
Statement Upheld Planning applications 09-Jan-2025
Summary: X complained about the Council’s decision to approve their neighbour’s planning application. We found fault, because there was a typographical error in the planning case officer’s report. However, we did not find that the fault made any difference to the outcome of the Council’s planning decision, so we made no recommendations.
-
Derbyshire County Council (23 014 176)
Statement Upheld Special educational needs 09-Jan-2025
Summary: Ms X complained about the Councils delay in the Education, Health and Care Needs Assessment Process for her son, S. She also complained about poor communication. This has caused her distress, uncertainty, and frustration, and S has not received support. The Council is at fault for delay issuing the Education, Health and Care Plan and poor communication.
-
London Borough of Southwark (23 020 507)
Statement Closed after initial enquiries Special educational needs 09-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s review of her son’s Education, Health and Care Plan because it is reasonable she uses her right of appeal to a tribunal.