Decision search
Your search has 50055 results
-
Knowsley Metropolitan Borough Council (24 012 331)
Statement Closed after initial enquiries Looked after children 13-Jan-2025
Summary: We will not investigate this complaint about the Council allowing the removal of a diagnosis for Ms X’s child when the child was not in Ms X’s care. The matter happened in 2020, and Ms X could have complained to us much sooner, so there is no good reason to exercise discretion to consider this matter now.
-
Royal Borough of Greenwich (24 003 401)
Statement Closed after initial enquiries Allocations 13-Jan-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
-
Herefordshire Council (24 016 623)
Statement Closed after initial enquiries Parking and other penalties 12-Jan-2025
Summary: We will not investigate this complaint about the service of a penalty charge notice as there is insufficient evidence of fault by the Council or fault causing injustice.
-
Transport for London (24 016 676)
Statement Closed after initial enquiries Parking and other penalties 12-Jan-2025
Summary: We will not investigate this complaint about information rights as this is best dealt with by the Information Commissioner’s Office. Mr X’s request for costs incurred in challenging a penalty charge notice to be refunded would not provide grounds for our further action.
-
Birmingham City Council (24 016 831)
Statement Closed after initial enquiries Parking and other penalties 12-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice as any fault has not caused Mr X sufficient injustice to justify our further action.
-
North Tyneside Metropolitan Borough Council (24 017 095)
Statement Closed after initial enquiries Other 12-Jan-2025
Summary: We will not investigate this complaint about the Council’s response to Mr X’s subject access request as it is best dealt with by the Information Commissioner’s Office.
-
Suffolk County Council (24 001 931)
Statement Upheld Special educational needs 12-Jan-2025
Summary: There was delay and fault by the Council in failing to secure special educational provision in an EHC Plan and failing to respond to requests for additional funding from a school within an acceptable timeframe. This has caused loss of education, distress, frustration and delay. The Council will apologise, make a symbolic payment, resolve the outstanding funding request, and make service improvements. The complaint is upheld.
-
Hampshire County Council (24 012 607)
Statement Closed after initial enquiries Special educational needs 12-Jan-2025
Summary: We will not investigate this complaint about exam arrangements for the complainant’s daughter. This is because we cannot consider complaints about the internal management of schools. Consideration of the Council’s actions would be unlikely to lead to a finding of fault.
-
Hampshire County Council (24 012 778)
Statement Closed after initial enquiries Special educational needs 11-Jan-2025
Summary: We will not investigate this complaint that the Council has failed to make alternative educational provision for the complainant’s daughter while she has been unable to attend school, and has failed to secure the delivery of the provision set out in her Education Health and Care Plan. This is because there is insufficient evidence of fault on the Council’s part, and it would have been reasonable for the complainant to have used his right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
-
Cumberland Council (24 015 437)
Statement Closed after initial enquiries Other 10-Jan-2025
Summary: We cannot investigate this complaint that the Council failed to investigate a complaint about officer conduct as it is not within our remit.