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  • Worcestershire County Council (24 008 003)

    Statement Closed after initial enquiries School transport 20-Oct-2024

    Summary: We will not investigate this complaint about the Council’s decision not to backdate a payment for home to school transport. This is because there is not enough evidence of fault by the Council or significant personal injustice.

  • North Somerset Council (24 008 049)

    Statement Closed after initial enquiries Planning applications 20-Oct-2024

    Summary: We will not investigate Mr X’s complaint that the Council wrongly assessed the noise and disturbance impacts of the development on his property when deciding the application. There is not enough evidence of a significant personal injustice caused to Mr X by the grant of the permission and the planning process to warrant us investigating. We also cannot achieve the outcomes Mr X seeks from his complaint.

  • Rother District Council (24 008 189)

    Statement Closed after initial enquiries Planning applications 20-Oct-2024

    Summary: We will not investigate this complaint about matters Mr X raised with the Council during the development of a housing estate close to his home. This is because past matters fall outside our jurisdiction due to the passage of time and with regard to a more recent matter, there is no evidence to suggest fault by the Council sufficient to warrant an investigation.

  • London Borough of Barnet (24 008 323)

    Statement Closed after initial enquiries Council tax 20-Oct-2024

    Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

  • Royal Borough of Kensington & Chelsea (24 007 836)

    Statement Closed after initial enquiries Allocations 20-Oct-2024

    Summary: We will not investigate Ms X’s complaint about the handling of her housing application. An investigation would not lead to a different outcome or achieve what Ms X wants.

  • Crawley Borough Council (24 010 418)

    Statement Closed after initial enquiries Private housing 20-Oct-2024

    Summary: We will not investigate this complaint that the Council misled a tribunal and the courts. The law prevents us from investigating what happened in court or tribunal proceedings.

  • London Borough of Haringey (24 010 432)

    Statement Closed after initial enquiries Transport 20-Oct-2024

    Summary: We will not investigate this complaint about unsuccessful applications for a Blue Badge and a Disabled Persons Freedom Pass. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient evidence of fault by the Council.

  • London Borough of Wandsworth (24 010 483)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 20-Oct-2024

    Summary: We will not investigate this complaint about housing benefit overpayments. This is because the complainant could have used her appeal rights and because it is a late complaint.

  • Transport for London (24 010 525)

    Statement Closed after initial enquiries Parking and other penalties 20-Oct-2024

    Summary: We will not investigate Mrs X’s complaint about Transport for London’s handling of a penalty charge notice. This is because Transport for London has agreed to refund most of Mrs X’s payment and the remaining amount, which is £80, is not significant enough to warrant investigation.

  • Swindon Borough Council (24 011 017)

    Statement Closed after initial enquiries Other 20-Oct-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s delay in responding to her subject access request. This is because this is a complaint about a data matter which is best considered by the Information Commissioner’s Office.

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