Decision search
Your search has 50055 results
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Brighton & Hove City Council (24 006 769)
Statement Closed after initial enquiries Noise 13-Jan-2025
Summary: We will not investigate this complaint about a failure to agree to inspect the complainant’s home because of alleged vibration caused by traffic. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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London Borough of Hounslow (24 007 833)
Statement Not upheld Disabled children 13-Jan-2025
Summary: Miss X complained about how the Council refused her application for a Blue Badge for her son. We ended our investigation into the complaint. Further investigation by the Ombudsman would not likely achieve a worthwhile outcome.
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Lancashire County Council (24 008 289)
Statement Closed after initial enquiries Direct payments 13-Jan-2025
Summary: We will not investigate this complaint about a remedy payment from the Council impacting Miss X’s apparent financial circumstances in the following tax year. We could not achieve the outcome Miss X seeks, and it is open to her to pursue the matter via the courts, if necessary, or alternatively with His Majesty’s Revenue and Customs.
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Staffordshire County Council (24 008 352)
Statement Closed after initial enquiries Residential care 13-Jan-2025
Summary: We will not investigate this complaint about the quality of care Mrs X’s mother received while in residential care. The issues complained about largely took place between 2020 and 2021. Given the passage of time, there is not a realistic prospect of reaching a sound, fair, and meaningful decision in the complainant’s case.
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Hertfordshire County Council (24 008 731)
Statement Upheld Special educational needs 13-Jan-2025
Summary: The Council was at fault for a delay in deciding the support Mrs X’s daughter should receive for her special educational needs. It will make a symbolic payment to Mrs X to recognise her injustice. However, we cannot investigate Mrs X’s complaint about the quality of the Council’s assessment of her daughter’s needs, because this will be a matter for the SEND Tribunal.
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London Borough of Lewisham (24 009 114)
Statement Closed after initial enquiries Other 13-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s report of an abandoned trailer in his locale. This is because an investigation will not usefully add to that already carried out by the Council or lead to a different outcome.
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Lincolnshire County Council (24 009 666)
Statement Closed after initial enquiries Safeguarding 13-Jan-2025
Summary: We will not investigate this complaint about adult safeguarding. There is not enough evidence of faut to justify our involvement.
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Saint Jude Residential Care Home Limited (24 011 569)
Statement Closed after initial enquiries Charging 13-Jan-2025
Summary: We will not investigate Mrs X’s complaint about a care home’s refusal to full refund the fees she paid in advance. This is because there is insufficient evidence of fault.
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North Somerset Council (24 011 879)
Statement Closed after initial enquiries Disabled facilities grants 13-Jan-2025
Summary: We will not investigate this complaint about the Council refusing to complete a housing needs occupational therapy assessment. There is not enough evidence of fault to justify our involvement.
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London Borough of Hounslow (24 012 086)
Statement Closed after initial enquiries Disabled children 13-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to issue a Blue Badge for the complainant’s son. This is because there is not enough evidence of fault by the Council.