Decision search
Your search has 50055 results
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Eastbourne Borough Council (24 006 717)
Statement Not upheld Homelessness 14-Jan-2025
Summary: We have discontinued our investigation into Miss B’s complaint the Council placed her in accommodation which was unsuitable for her family’s medical needs. Miss B has now accepted an offer of suitable accommodation from the Council so further investigation would not lead to a different outcome.
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Buckinghamshire Council (24 007 915)
Statement Closed after initial enquiries Council tax 14-Jan-2025
Summary: We will not investigate Ms X’s complaint about council tax liability. There is a right of appeal to the Valuation Tribunal and it is reasonable for Ms X to use it.
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Devon County Council (24 008 672)
Statement Closed after initial enquiries Child protection 14-Jan-2025
Summary: We cannot investigate Mr X’s complaint about the accuracy of Council records. This is because the matter has either been considered in court or could reasonably be raised in court.
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Swale Borough Council (24 008 902)
Statement Closed after initial enquiries Planning applications 14-Jan-2025
Summary: We will not investigate this complaint about planning permission as there is no evidence of fault by the Council.
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Devon County Council (24 010 063)
Statement Upheld Special educational needs 14-Jan-2025
Summary: Miss X complained the Council failed to meet statutory timescales for carrying out an Education, Health and Care (EHC) assessment for her son, Y. We find the Council was at fault in failing to meet the timescales. The Council has agreed to apologise and make a symbolic payment to remedy the injustice caused.
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Leicester City Council (24 011 466)
Statement Closed after initial enquiries Special educational needs 14-Jan-2025
Summary: We will not investigate Ms X’s complaint about delay by the Council in issuing an Education, Health and Care Plan for her child following a review. This is because an investigation by us would not likely lead to a different outcome.
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Essex County Council (24 012 075)
Statement Upheld Special educational needs 14-Jan-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Durham County Council (24 012 766)
Statement Closed after initial enquiries Charging 14-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s management of and charges for domiciliary care provided to his late brother Mr Y. There is not enough evidence of fault by the Council to warrant us investigating.
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London Borough of Islington (24 012 831)
Statement Closed after initial enquiries Allocations 14-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision that Mr X was non-priority homeless. It was reasonable for him to appeal to the County Court once the Council had carried out a statutory review.
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Leicestershire County Council (24 012 869)
Statement Closed after initial enquiries School transport 14-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide post 16 transport to college. This is because there is not enough evidence of fault to warrant an investigation.