Decision search
Your search has 56704 results
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Bath and North East Somerset Council (25 003 464)
Statement Closed after initial enquiries Charging 01-Sep-2025
Summary: We will not investigate Mr X’s complaint, brought by Miss Y, about the Council’s decision to include Mr X’s main residence as an asset available for use in paying care fees when calculating his finances and asking him to separately register the flats in the property to realise them as assets. There is not enough evidence of fault in the Council’s decision-making process to warrant us going behind its decision. It is not unreasonable for Mr X and his family to put the legal dispute at the core of the complaint before a court. We also cannot achieve the complaint outcomes sought.
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Royal Borough of Kensington & Chelsea (25 003 737)
Statement Upheld Other 01-Sep-2025
Summary: We will not investigate this complaint about how the Council undertook the Future Grenfell Support consultation. Further investigation would not lead to a different outcome.
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Essex County Council (25 003 842)
Statement Upheld Special educational needs 01-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Transport for London (25 004 124)
Statement Closed after initial enquiries Parking and other penalties 01-Sep-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because we are satisfied with the actions the Authority has taken and further investigation would not lead to a different outcome.
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Birmingham City Council (25 004 144)
Statement Closed after initial enquiries Homelessness 01-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to end its main housing duty. It was reasonable for Mr X to use his statutory right of appeal to the county court.
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Greater Manchester Combined Authority (25 004 400)
Statement Closed after initial enquiries Refuse and recycling 01-Sep-2025
Summary: We will not investigate this complaint that the Council breached the complainant’s rights by searching his rubbish bags at a household waste and recycling centre. This is because there is insufficient evidence of fault by the Council.
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North Devon District Council (25 006 295)
Statement Closed after initial enquiries Enforcement 01-Sep-2025
Summary: We will not investigate this complaint about how the Council has dealt with breaches of planning control. This is because the complainants have used their right to appeal to the Planning Inspector.
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Kent County Council (25 006 564)
Statement Closed after initial enquiries Other 01-Sep-2025
Summary: We will not investigate Mr X’s complaint about how the Council removed his political banner. This is because there is not enough evidence of fault to justify an investigation.
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Stoke-on-Trent City Council (25 006 669)
Statement Closed after initial enquiries Other 01-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council issuing her a Fixed Penalty Notice for fly tipping. This is because Mrs X can raise a defence against the issuing of the notice in court if she considers it was wrongly issued.
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Suffolk County Council (25 007 759)
Statement Closed after initial enquiries Transport 01-Sep-2025
Summary: We will not investigate this complaint about the Council’s rejection of Miss X’s blue badge application. This is because there is not enough evidence of fault in the Council’s decision making to justify an Ombudsman investigation.