Decision search
Your search has 57130 results
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London Borough of Brent (25 018 747)
Statement Closed after initial enquiries School transport 08-Apr-2026
Summary: We will not investigate Miss X’s complaint about an incident when the wrong school transport vehicle collected her child. This is because it is unlikely our involvement would add to the Council’s investigation or achieve a different outcome.
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Barnsley Metropolitan Borough Council (25 018 921)
Statement Closed after initial enquiries Child protection 08-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s children’s services involvement with his family. The complaint is late and there are no good reasons for us to exercise discretion to consider it now. We will not investigate Mr X’s further complaint about delays in the Council responding to a subject access request and correcting inaccurate records. The Information Commissioner’s Office is better placed to consider these matters.
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London Borough of Southwark (25 019 325)
Statement Closed after initial enquiries Allocations 08-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s delay in processing her housing register application. The complaint is late and there are no good reasons for investigating now. In any case, the Council has apologised and made a payment to remedy its delay, and further investigation would not lead to a different outcome.
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London Borough of Lewisham (25 019 504)
Statement Closed after initial enquiries Transport 08-Apr-2026
Summary: We will not investigate this complaint about Miss X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.
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Walsall Metropolitan Borough Council (25 019 559)
Statement Closed after initial enquiries Other 08-Apr-2026
Summary: We will not investigate this complaint about the Council’s process for managing its Business Rates’ accounts. This is because we are unlikely to find fault in the Council’s actions and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y.
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Kent County Council (25 019 693)
Statement Closed after initial enquiries Transport 08-Apr-2026
Summary: We will not investigate this complaint about Miss X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.
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Wiltshire Council (25 019 714)
Statement Closed after initial enquiries Homelessness 08-Apr-2026
Summary: We will not investigate this complaint about the failure by the Council to provide housing support for a single mother at risk of street homelessness for one night. This is because there is insufficient evidence of fault to justify our involvement.
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Reading Borough Council (25 019 754)
Statement Closed after initial enquiries Council tax 08-Apr-2026
Summary: We will not investigate this complaint about action taken by the Council to recover Council Tax. This is because it is unlikely that we would find fault.
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Birmingham City Council (25 019 763)
Statement Closed after initial enquiries Parking and other penalties 08-Apr-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because Mr Y has already had his case considered by the Traffic Penalty Tribunal and there is not enough evidence of fault to justify investigating.
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London Borough of Hackney (25 020 001)
Statement Closed after initial enquiries Managing council tenancies 08-Apr-2026
Summary: We cannot investigate Ms X’s complaint because it relates to the Council’s actions or failure to act in its capacity as a registered social landlord, which is not in our remit.