Decision search
Your search has 57213 results
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London Borough of Enfield (25 017 985)
Statement Closed after initial enquiries Homelessness 24-Mar-2026
Summary: We cannot investigate Ms X’s complaint about the Council’s handling of her homelessness case prior to February 2025 because she has taken court action. We cannot investigate later events at this stage because the law says the Council must have the chance to comment before we can consider investigating.
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North Somerset Council (25 018 276)
Statement Closed after initial enquiries Disabled facilities grants 24-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of disabled adaptations because we could not achieve a worthwhile outcome.
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Suffolk County Council (25 018 428)
Statement Closed after initial enquiries Highway repair and maintenance 24-Mar-2026
Summary: We will not investigate Mr B’s complaint about the Council’s actions after he reported a large pothole which damaged his vehicle. This is because the courts are in the best position to decide the main issue complained about.
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Portsmouth City Council (25 018 468)
Statement Closed after initial enquiries Planning applications 24-Mar-2026
Summary: We will not investigate this complaint about the Council approving a planning application at a site next to a property which the complainant later purchased. There is insufficient evidence of fault in the way the Council assessed the application.
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London Borough of Islington (25 019 046)
Statement Closed after initial enquiries Other 24-Mar-2026
Summary: We will not investigate Mr X complaint about the Council placing a tenant in a property he owns or its relationship with the letting agent. There is no worthwhile outcome achievable by investigating.
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Transport for London (25 019 249)
Statement Closed after initial enquiries Licensing 24-Mar-2026
Summary: We will not investigate this complaint about the delay in TfL approving Mr X’s application for a private hire vehicle licence. This is because an investigation would be unlikely to result in a worthwhile outcome for him.
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Norwich City Council (25 019 872)
Statement Closed after initial enquiries Trees 24-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to prune a tree near his property. This is because there is insufficient evidence of fault by the Council and we cannot achieve the outcome he wants.
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Leeds City Council (25 019 941)
Statement Closed after initial enquiries Other 24-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her housing disrepair reports. This is because there is not enough evidence of fault and we cannot achieve the outcome requested.
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London Borough of Lewisham (25 020 012)
Statement Closed after initial enquiries Parking and other penalties 24-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council reissuing his penalty charge notice. This is because it is reasonable for him to challenge the penalty charge notice through the statutory appeals process.
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Cotswold District Council (25 024 787)
Statement Closed after initial enquiries Councillor conduct and standards 24-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint as we cannot question the Council’s complaint decision and there is insufficient outstanding injustice, caused to the complainant from any delay, to warrant our further involvement.